Thirteen case studies from across Victoria show hardship assistance is failing customers.
Read More New report calls on energy retailers to improve support for struggling households
Pricing tribunal raises payments but ignores call for mandatory minimum
Read More PIAC finds mixed results for NSW consumers in report on solar feed-in tariffs
Scheme ‘overwhelmingly positive’ for Australians and should be left alone
Read More Renewable Energy Target has a net benefit for all consumers
Provisions for accountability to encompass retailers as well as sales agents
Read More ACCC to strengthen energy door-to-door sales code
Advocacy group says that fees deter consumers from switching and reduce competition
Read More Qld Consumer Association calls for all power retailers to abandon exit fees
CALC and CUAC make progress with their joint “Fit It” campaign
Read More Australian households to get their say on rising energy bills
Rising prices can make shopping around a waste of time
Read More Consumer advocates demand fixed prices for energy contracts
Online tool can help consumers struggling with high energy prices
Read More CFA members welcome My Power Planner for Victoria
a misleading discount on electricity usage by AGL SA energy plan has made consumers paying more expensive bill than normal
Read More AGL brought to court for offering deceptive discounts
Consumer Action CEO is sceptical about cost reduction promises
Read More Repeal of carbon price will expose broken, uncompetitive energy markets
Public Interest Advocacy Centre critical of price regulator’s proposal
Read More Energy rip-off: NSW exit fees to be 550% higher than Victoria
The heat is on energy bills
Read More CHOICE launches easy energy campaign to close price rise loophole
