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A lot of people do not realise how significant injuries can be while having fun at a Trampoline Park – read more here. Consumers Federation of Australia (CFA) representative, John Furbank is on the Standards Australia Technical Committee SF-051 which has developed part 1 of a new Australian Standard on trampoline parks. Speak up for Australians by participating…
Read More Trampoline Parks and Injuries
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Improving customer service, productivity and efficiency are just a few of the many benefits of a service management system. ISO has updated two standards in its service management series, with new features, topics and tips from the top. Read more here. Consumers Federation of Australia has a representative on the Standards Australia Technical Committee IT-030…
Read More IT Service management standards improve business processes and decision making
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More than 7,400 eyeliner products believed to contain lead have been seized by inspectors. Consumers are being warned to take care when purchasing cosmetics after testing by New South Wales Health of the eyeliners branded as ‘Hashmi Surma Special’ and ‘Hashmi Kohl Aswad’, revealed high levels of lead and other dangerous metals, including arsenic and…
Read More Take care when purchasing cosmetics
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Here is your chance to have your say about the My Health Record system – submissions invited on the Parliamentary inquiry into the expected benefits of the system and other issues, read more here. Individuals and organisations are invited to send in their opinions and proposals in writing (submissions) Preparing a submission to an inquiry. Submissions sought by 14 September…
Read More My Health Record – submissions invited
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Faulty products continue to cause serious injury and harm to thousands of Australians, with more than 4.5 million items recalled by suppliers in the 2017-18 financial year. New figures show at least 10 people a day are injured and require medical attention as a result of unsafe products, according to mandatory reports provided to the…
Read More Half of all Australian homes affected by unsafe products
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Despite being in existence for so long, Traditional Chinese Medicine (TCM) is still clouded in mystery and myths. Here’s one mystery revealed. The 2015 Nobel Prize in Medicine – awarded to a TCM expert for her anti-malarial Artemisinin – has ignited an intense sense of elevated hopes on the future and standards for the sector.…
Read More Traditional Chinese Medicine standards progressing
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The following is an excerpt from an article contributed by John Furbank and Dr Clinton Weeks Many Australian consumers are familiar with and regularly use unit pricing. In Australia Unit Pricing Regulations came into effect in July 2009. However, some unit prices are not easy to read and in other counties there is no unit pricing…
Read More ISO Unit Pricing Committee Meet in Japan
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CHOICE is calling for urgent reform to Australia’s product safety system as analysis shows children’s products consistently fail CHOICE lab tests for voluntary and mandatory safety standards. “From portable cots that fail suffocation tests to strollers with finger traps, safety failures are so routine it’s clear that manufacturers are not prioritising safety,” says CHOICE Head…
Read More Cots and strollers consistently failing CHOICE lab tests
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On 14 June 2018, Standards Australia’s draft AS/NZS 4474:2018 Household refrigerating appliances – Energy labelling and minimum energy performance standards requirements standard was published for public comment. This standard embodies several years of work by members of the EL-059 Committee that includes E3 Program representatives and other key stakeholders. Once implemented, this standard will bring into effect…
Read More Public comment invited on new refrigeration appliance standard
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Standards Australia announced today that the 2018 edition of AS/NZS 3000:2018, Electrical Installations (known as the Wiring Rules) has been published in Australia and New Zealand. The new standard, created through collaboration between industry and government, has now been published with key updates in important areas, such as main switches, residual current devices (RCDs) and DC wiring…
Read More 2018 Wiring Rules are now available for licensed electrical practitioners
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As consumers, we want a digital world that we can trust. The recently published ISO 20488 standard on Online consumer reviews – Principles and requirements for their collection, moderation and publication is a great tool to give consumers more elements to enhance our trust. Consumers International was represented by Julie Hunter at the ISO Technical Committee on Online…
Read More Putting the trust back into online reviews
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Telco consumers can expect a better complaints-handling experience under a new industry standard and record-keeping rules announced today by the Australian Communications and Media Authority (ACMA). This is the first tranche of new rules announced by the ACMA in December 2017 to improve consumers’ experience in migrating to the National Broadband Network (NBN). The ACMA’s actions follow its industry information-gathering exercise and its…
Read More ACMA rules kick in on telco complaints
