Report Archives - Page 9 of 20 - Consumers' Federation of Australia

20 July , 2022

How much do you need to save for retirement?

After an extensive consultation process, new retirement savings targets for homeowners are ready to help Australians get started on their retirement plan. This is a media release from Super Consumers Australia. It was originally published on 18th July, 2022. “Among the most important financial questions retirement-planning Australians face is how much they need to save and what income…

8 July , 2022

Worried about debt? Talk to your bank or creditors and avoid dodgy advice, warns AFSA

Australians are facing the perfect storm for increased financial insecurity in the next 12 months, making them vulnerable to dodgy insolvency advice. On the back of a tough few years of fire, drought, flood and the pandemic, rising interest rates and cost of living pressures mean that more Australians may struggle to pay their bills…

5 July , 2022

Australian consumers in their own words: new research from the CPRC

What does it mean to be a consumer in Australia? New research from the Consumer Policy Research Centre outlines how people across Australia describe their experiences and expectations of how business treat them. This is a media release from The Consumer Policy Research Centre (CPRC). It was originally published on 29th June, 2022. For more information about this research,…

28 June , 2022

Report backs greater support for vulnerable customers

Customer-owned banking institutions may need to step up support for consumers experiencing vulnerability as pressures on people increase and ahead of the introduction of more stringent obligations under a new Code of Practice, a new Report says. This is a media release from Customer Owned Banking Code Compliance Committee. It was originally published on 23rd June, 2022. While saying many…

14 June , 2022

Consumer awareness growing around carbon credentials

A CHOICE survey reveals that consumers notice carbon claims and they sometimes influence purchase decisions. But how reliable are they? Need to know New data shows consumers are increasingly taking note of businesses’ carbon credentials But uncertainty remains for some people around whether to trust carbon neutral claims Significant numbers of consumers are factoring carbon…

10 June , 2022

New protections needed to stop online designs that hurt consumers

Consumer think tank, the Consumer Policy Research Centre, today released research that found 83% of Australians have been negatively impacted by a website or app using harmful design features, known as dark patterns. This is a media release from the Consumer Policy Research Centre (CPRC). It was originally published on 8th June, 2022. In its report, Duped by Design,…

26 May , 2022

How insurance brokers handled a year plagued by extreme weather events and Covid-19

The independent committee that monitors the Insurance Brokers Code of Practice (the Code) has released the findings of an Own Motion Inquiry into how Code subscribers responded to 2020’s trials and whether they had strategies in place to address these and any future challenges. The findings include a series of recommendations for brokers when responding to…

25 May , 2022

10 ideas to make the painful property purchase process easier: 27% of Victorian home buyers report that they have experienced underquoting

A consumer think tank has released a new report today with ten ideas to make the process of buying a home easier for Victorians. The report from the Consumer Policy Research Centre (CPRC) has found that people buying a home do not have access to accurate information about the price and quality of a property…

1 April , 2022

Customer Owned Banking Code Compliance Committee releases Annual Data Report

The independent committee that monitors the Customer Owned Banking Code of Practice (the Code) has released its Annual Data Report. Drawn from breach and complaints data and from detailed discussions with all Code subscribers, the report includes insights, recommendations and examples of good practice. This is a media release from the Customer Owned Banking Code Compliance Committee (COBCCC).…

16 March , 2022

Victorian Pride Lobby surveying discrimination in insurance

The Victorian Pride Lobby is surveying LGBTIQA+ Australians on their experiences with and perceptions of insurance products and companies. The goal of this community survey is to provide actionable recommendations for the insurance industry to improve processes and products and for communications to be more inclusive of LGBTIQA+ customers. This survey is being conducted independently…

15 March , 2022

Super Consumers Australia launches consultation on retirement savings targets

The research released for consultation today is designed to help Australians answer one of the most important financial questions they face, “how much do I need to save for retirement?” “Our goal is to develop trustworthy retirement targets that give people a solid ‘rule of thumb’ on what they’ll need to save to maintain their…

14 March , 2022

Protecting the Basics report highlights insurance gaps

South Australian Council of Social Service (SACOSS) has released a new report: Protecting the Basics: Insurance access for people on low incomes at risk from climate emergencies. The report finds that there is a significant proportion of people in South Australia on low incomes with uninsured homes, contents, and cars because they can’t afford insurance. It…