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ASIC has today launched a consumer campaign to raise awareness of the risk associated with investment hype to coincide with the Australian release of Dumb Money, a new film about the GameStop short squeeze episode in 2021.
Read More ‘Don’t get burnt by hype’ the Launch of ASIC’s Latest Consumer Awareness Campaign
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The Consumers’ Federation of Australia (CFA) was recently contacted (below) by and about the Parliamentary Joint Committee on Law Enforcement’s new inquiry into cybercrime. As per our new Strategic Plan, CFA will not be writing up a separate submission but will instead network and assist members and other consumer advocates and organisations with their submissions.…
Read More Inquiry into the capability of law enforcement to respond to cybercrime
The logos and names of the organisations, professionals and advocates who signed the open letter
“We know all too well the harm that inadequate privacy protections cause. Gambling companies hound at-risk people with targeted advertising, data brokers sell our information without consent, and automated systems discriminate against marginalised people. We’ve also seen millions of consumers harmed by data breaches when businesses store too much personal information,” says CHOICE Senior Campaigns and Policy Advisor, Rafi Alam.
Read More Over 20 Advocates and Researchers Call for Urgent Privacy Reform
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The proposed standard will apply to all carriage service providers who deal with residential, small business and not-for-profit customers. It will enhance protections for telco customers who are (or may be) experiencing financial hardship through the provision of information and appropriate financial support to help them meet their payment obligations and remain connected to essential telco services.
The standard must be made by 15 February 2024 and commence by 29 March 2024.
We invite submissions on the draft Telecommunications (Financial Hardship) Industry Standard 2024 by 5 pm (AEDT) on Friday 24 November 2023.
Read More ACMA consults on new protections for telco consumers in financial hardship
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The report outlines consistent concerns about patchy coverage, difficulties interpreting and comparing coverage maps, as well as concerns that already congested networks will get worse as demand for data continues to grow.
Read More ACCC: Regulatory Regime for Mobile Tower Access “no longer fit for purpose”
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The Australian Financial Complaints Authority (AFCA) has recently published (19/10/2023) its latest ‘Systemic Issues Insights Report’, covering the second half of the 2022 to 2023 financial year. During that time AFCA received 81 reports, 55 of which were related to systemic matters.
Read More Australian Financial Complaints Authority Latest ‘Systemic Issues Insights Report’
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“[1]t’s critical that consumer groups are resourced to genuinely engage with NBN and industry on these critical matters that impact our daily lives. Living up to this promise is key to driving greater value for consumers and NBN over the life of the SAU”.
Read More New NBN Regulations “places consumers at the heart”
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“The NBN is a critical piece of national infrastructure that is central to Australia’s digital economy. Every day, millions of Australians use the NBN for work, commerce, education and entertainment,” ACCC Commissioner Anna Brakey said.
“We are satisfied that NBN Co’s latest SAU variation proposal promotes the long-term interests of Australians, which is the primary objective of the test that we have to apply,” Ms Brakey said.
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The ACCC is putting the caravan industry on notice that the use of misleading representations in advertising is in breach of the Australian Consumer Law and may result in strong enforcement action being taken against retailers.
Read More ACCC Warns Caravan Industry Over Misleading Representations
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In more battery related news, the Australian Competition and Consumer Commission (ACCC) has issues a Public Service Announcement on the safe use and storage of lithium-ion batteries as part of a larger push to improve safety standards around Li-ion batteries and prevent potentially deadly and highly damaging fires.
Read More ACCC Issues PSA on Lithium-Ion Battery Safety
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The ACCC alleges Tesla failed to conduct the required safety tests before supplying three of its key fob models and two of its illuminated door sill models and failed to provide the mandatory safety warnings on these products as required by the standard.
Read More Tesla Penalised for Alleged Breach of Button Battery Safety Standards
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The Consumer Affairs Victoria Strategic Plan for 2023-26, and regulatory priorities for 2023-24 have been published this week.
Read More Consumer Affairs Victoria Releases New Strategic Plan and Regulatory Priorities
