Articles Archives - Page 21 of 179 - Consumers' Federation of Australia

1 March , 2024

Full Court Finding Supports First Nations’ and ASIC Allegations of ACBF/Youpla Misrepresentation

The Full Court has upheld ASIC’s appeal in its case against ACBF Funeral Plans Pty Ltd (ACBF) and Youpla Group Pty Ltd (Youpla), finding that funeral expenses insurance provider ACBF misrepresented to Aboriginal consumers that it was Aboriginal owned or managed when that was not the case.
[T]he Court found that, on the evidence, it is ‘abundantly clear … that the Aboriginal Ownership/Management Representation is false.’

1 March , 2024

ACCC Supermarkets Inquiry Opens Survey and Consultation

“We will be using our legal powers to compulsorily obtain data and documents from the supermarkets themselves, but consultation with consumers and grocery sector participants is an important first step in our inquiry.”

28 February , 2024

Chair Announced for the Compensation Scheme of Last Resort

Original media release from CSLR (27/02/2024). The Compensation Scheme of Last Resort (CSLR) acknowledges the announcement yesterday from the Australian Government, appointing our independent Chair and the official scheme commencement date. CSLR welcomes Jo-Anne Bloch as our inaugural Chair, marking the completion of the CSLR Board. Ms Bloch was independently appointed by the Minister, in accordance with…

28 February , 2024

No Say, No Knowledge, No Control: Personal Data in Australia

When was the last time you were certain that your data wasn’t being collected, shared, tracked or used in unfair business practices? A recently released joint research report from the Consumer Policy Research Centre (CPRC) and the University of New South Wales (UNSW) ‘Singled Out: Consumer understanding – and misunderstanding – of data broking, data…

28 February , 2024

Caravanning and Camping

Australians love caravanning and camping. We see it as a great way to experience Australia’s open spaces and natural beauty. Caravanning and camping has recovered well since the COVID-related lockdowns ended and trips were at 12.7 million by the year ending June 2022, according to Tourism Research Australia caravan and camping data. Standards Australia has…

27 February , 2024

Federal Government Opens Consultation on Feasibility Study for Limiting Unhealthy Food Marketing to Children

The Federal Department of Health and Aged Care has engaged a project team led by the University of Wollongong to deliver a feasibility study on options to limit unhealthy food marketing to children. Recommendations will be provided to Government for consideration by mid-2024.

Information about the project and the consultation paper are available here and the closing date for comments is 15 March.

27 February , 2024

ASIC Calls on Industry to Address Issues and Improve Oversight on Choice Super Performance

ASIC’s review found that often there was insufficient emphasis on and a lack of transparency about Choice investment options that failed to meet performance expectations. There was little evidence of trustees communicating to members about investment option performance in a targeted manner, and financial advisers were not always addressing underperformance where relevant.

‘Members should be informed about their super investments – not left in the dark if their super investments are not performing as expected, and there may be better alternatives,’ Ms Constant said.

26 February , 2024

Stopping SMS Scammers Posing as Legitimate Institutions

Funded in the 2023 Budget, the Government’s Registry works by creating a controlled list of numbers of registered brand names, and preventing text messages from being sent using registered brand names unless the originating number matches the approved phone number on the Registry.
Feedback from consumers, industry, charities and government services will inform Government decision-making about next steps, including funding models for the finalised scheme.

19 February , 2024

Health Insurers are Increasing their Top-Level Policy Prices by over 30%

“Over the past three years, average health insurance premiums across all levels went up by 8.6%, according to government data. However, our analysis found that the cost of top-level Gold hospital policies has increased by over 30% on average,” says CHOICE health insurance expert, Jodi Bird.

16 February , 2024

Results of UK Research on Grocery Unit Pricing Released

The results of recent research on grocery unit pricing (pricing per standardised unit of measurement) in the United Kingdom have been released by Competition and Markets Authority. The research involved: The Queensland Consumers Association says that many of the results are very relevant to grocery unit pricing in Australia including that: The CMA’s conclusions from…

16 February , 2024

MoneySmart Data Reveals Gender Disparity in Young Adult’s Financial Stress

New research released by ASIC’s Moneysmart has shed light on the financial concerns of Australian Gen Z women, revealing that they are more likely than Gen Z men to feel stressed and overwhelmed by finances and money.
“These findings demonstrate the importance of empowering young women to move past girl math and take control of their finances. Countless studies have shown financially literate people are better at budgeting and saving, managing mortgages and debt, planning for retirement, and growing their wealth. These behaviours aren’t inherent – they can be learnt at any age. That’s why we need to change the equation on girl math in 2024,”

14 February , 2024

Airfares Cheaper But Cancellations and Delays Increased in 2023

Domestic airfares generally fell last year after reaching record highs in late-2022, but cancellations and delays remain higher than long-term industry averages, the ACCC’s latest Domestic Airline Competition in Australia report reveals.

The report shows that average revenue per passenger, which represents average prices across all fare types, was 13.4 per cent lower in December 2023 than in December 2022, in real (inflation-adjusted) terms.