Higher standards needed for life insurance industry
ASIC review of 200 advice files finds more than a third not compliant in prioritising consumer needs
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Articles
CBA to return $2.2m in expired travel card funds to consumers
Bank also agrees with ASIC to make changes to travel card policies
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ACCAN Launches Research into Australians’ Use of Apps
Study illustrates how consumers negotiate tensions between being customers and being products
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ACMA investigation highlights consent issues when purchasing email lists
Business loan company pays $10K fine after failing to prove that email owners gave approval
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ASIC and Bank of Queensland reach Storm Financial settlement
Payment brings to an end existing litigation following Storm collapse in 2009
Read More ASIC and Bank of Queensland reach Storm Financial settlement
ASIC review reveals ‘Low doc’ lenders tightening lending practices
Responsible lending laws have made an impact since 2010
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Telco consumer complaints continue to fall
ACMA says third consecutive year of decline in complaints shows industry improving
Read More Telco consumer complaints continue to fall
Invast Financial Services pays $20,400 penalty for misleading representations
ASIC concerned that statements about ‘risk-free’ trading could mislead investors
Read More Invast Financial Services pays $20,400 penalty for misleading representations
New research examines options for domestic violence victims left to foot utility bills
CUAC says providers can play a role in re-establishing victims’ independence
Read More New research examines options for domestic violence victims left to foot utility bills
ACMA issues strong warnings to telcos on compliance
Providers failed to submit documents outlining compliance measures
Read More ACMA issues strong warnings to telcos on compliance
ASIC warns consumers about First Forex, FiFx and FiFx Global
Dealing with licensed Australian companies best way to avoid scams
Read More ASIC warns consumers about First Forex, FiFx and FiFx Global
Federal Court shoots down payday lender over unconsionable conduct
ASIC calls verdict “essential reading for all credit licensees”
Read More Federal Court shoots down payday lender over unconsionable conduct