Report on debt collection industry reveals improvements, ACCC warns against non-compliance
65 million attempts to chase debt each year
Read More Report on debt collection industry reveals improvements, ACCC warns against non-compliance
Articles
ASIC concerns prompt Bank of Queensland to improve lending practices
Reliance on benchmark to estimate living expenses put low income consumers at risk
Read More ASIC concerns prompt Bank of Queensland to improve lending practices
At-home consumer test makes it possible to identify dangerously soft baby mattresses
Although a Standard for mattress firmness exists, it’s not currently mandatory
Read More At-home consumer test makes it possible to identify dangerously soft baby mattresses
Standards body releases update to safety rules for babies’ dummies
CFA consumer representative present on review panel
Read More Standards body releases update to safety rules for babies’ dummies
Revision to Organic Standard open for comment from consumers, industry
The standard is the benchmark for consumer trust in organic accreditation bodies
Read More Revision to Organic Standard open for comment from consumers, industry
Lessons from the country of origin labelling furore: Display consumer info prominently and we all win
Like “made in” claims, unit pricing ensures happy consumers and healthy markets
Read More Lessons from the country of origin labelling furore: Display consumer info prominently and we all win
Australian Financial Planning Solutions pays $10,200 penalty for misleading advertising
ASIC concerned that benefits of self-managed super funds overstated
Read More Australian Financial Planning Solutions pays $10,200 penalty for misleading advertising
Consumer representatives help shape construction code
The CFA Standards Projects highlights consumer interests in the development of safety and efficiency regulations
Read More Consumer representatives help shape construction code
ASIC report finds mechanisms behind no claim bonuses at odds with consumer expectations
Regulator also warns against ‘ratings protection’ add-ons
Read More ASIC report finds mechanisms behind no claim bonuses at odds with consumer expectations
Federal Court orders record penalty totalling $19m against payday lenders
Centrelink dependent customers sold “useless” credit insurance.
Read More Federal Court orders record penalty totalling $19m against payday lenders
Telemarketing opt-out register tops 10 million signups
Do Not Call project has become a model for establishment in other countries
Read More Telemarketing opt-out register tops 10 million signups
ASIC action on consumer leases leads to $230k worth of refunds
Appliance rental companies were operating without licenses required to protect consumers
Read More ASIC action on consumer leases leads to $230k worth of refunds