News Archives - Page 15 of 56 - Consumers' Federation of Australia

14 July , 2023

ACCC Publishes Draft Guidance to Improve Integrity Business’ Environmental Claims

The ACCC today published draft guidance to improve the integrity of environmental and sustainability claims made by businesses and protect consumers from ‘greenwashing’.

The draft guidance aims to address the concerning conduct identified by the ACCC’s recent greenwashing internet sweep, which found 57 per cent of businesses reviewed were making potentially misleading environmental claims.

14 July , 2023

Interim Authorisation for Electricity Industry to Coordinate Maintenance

The ACCC has granted interim authorisation for the Australian Energy Market Operator (AEMO) and electricity industry participants in the National Electricity Market to collaborate to ensure reliability of electricity supply during Australia’s transition towards renewable electricity.

10 July , 2023

ACCC Inquiry Invites Views on Data Broker Industry

The Australian Competition and Consumer Commission (ACCC) is calling on consumers, businesses and interested stakeholders to provide submissions about data broker services in Australia, as part of its five-year digital platform services inquiry.

7 July , 2023

Direct Regulation for Financial Hardship – ACMA Puts Telco Industry on Notice

The ACMA and consumer advocacy groups have welcomed the move by the Federal Government to empower the regulator to make and enforce financial hardship standards.

6 July , 2023

ASIC Acts to Ensure Better Banking Outcomes for Indigenous Consumers

The Better Banking for Indigenous Consumers Project reviewed target market determinations (TMDs) for both high-fee and low-fee ‘basic’ accounts offered by some of Australia’s major and regional banks. ASIC issued notices to those banks requiring data on fees charged to consumers in locations with higher-than-average proportions of Indigenous people and for customers in receipt of AbStudy payments.

The review found that many Indigenous consumers identified in the data were in high fee accounts paying high fees, despite being eligible for a low-fee ‘basic’ account.

30 June , 2023

ACMA Names Consumer Protections a Priority for 2023-24

Minimising gambling harm, combating SMS scams, tackling online supply of dodgy devices and enforcing spam unsubscribe rules have been identified as some of the key compliance priorities for the Australian Communications and Media Authority (ACMA) in 2023–24.

30 June , 2023

ACCAN Awards Seven New Communications Consumer Grants

Australia’s peak communications consumer advocacy group, the Australian Communications Consumer Action Network (ACCAN), has today announced 7 projects that it will fund through the 2023 Round of its Independent Grants Program.

29 June , 2023

Financial Counsellors Welcome Proposal to Ban Gambling Ads and Inducements

Financial Counselling Australia (FCA) welcomes the recommendations made by a Government inquiry into online gambling harm, saying the committee has heard the concerns of financial counsellors and the community, and responded.

27 June , 2023

“Current rules no longer fit for purpose”: TIO Calls for New Rules to Better Protect Consumers

The Telecommunications Industry Ombudsman (TIO) has released the report ‘A time for change – Three years of systemic investigations in review’, calling for improved consumer protections through stronger regulation in the telco sector, and the establishment of a registration scheme for telcos.

27 June , 2023

“Historic moment for consumer financial protection”: CHOICE on the passage of compensation scheme of last resort

The Federal Parliament has passed the Treasury Laws Amendment (Financial Services Compensation Scheme of Last Resort) Bill 2023 to establish an industry-funded compensation scheme of last resort for victims of financial misconduct. Quotes attributable to Alan Kirkland, Chief Executive Officer of CHOICE: “The introduction of a compensation scheme of last resort is an historic moment…

20 June , 2023

Transition Challenges and Opportunities Revealed in Latest COBCCC Report

A report from the Customer Owned Banking Code Compliance Committee (COBCCC) has highlighted the importance of Code subscribers seeking clarity about the new Code’s requirements, mitigating human error through training and continuously evaluating compliance frameworks.

20 June , 2023

Australian Energy Regulator Outlines its 2023-24 Compliance and Enforcement Priorities

The Australian Energy Regulator (AER) has outlined its 2023–2024 Compliance and Enforcement Priorities to protect energy consumers and keep the energy system stable and secure during the transition.