The report recommends incentives to encourage compliance with the TIO scheme, and improved governance with better balance between consumer and industry interests.
Read More TIO report responds to consumer concerns
CFA member ACCAN has published a quick review of three popular smart phones: iPhone, Blackberry and Samsung Galaxy. Guess which one is best?
Read More Is there an accessible smart phone?
The focus of Privacy Awareness Week this year is on children and teenagers to get them thinking about protecting their privacy and the consequences of their online behaviour.
Read More NSW Privacy Awareness Week
CHOICE says interest rate response will be a true test of competition in Australian banking as the big four banks have the capacity to pass on this week’s RBA interest rate cut in full.
Read More Memo to the big four banks – pass it on
A review of credit card chargebacks by Australia banks has found low levels of complaint but some areas for improvement.
Read More 95,000 credit card chargeback requests per month
ACCC chairman Rod Sims today outlined the importance of regulators and Ombudsmen working together to identify issues that pose harm to consumers.
Read More ACCC and Ombudsmen an important connection in consumer protection
Food Standards Australia New Zealand (FSANZ) has approved a proposal to extend country of origin labelling to unpackaged beef, sheep and chicken meat.
Read More Country of origin labelling extended to unpackaged meat
ACCC court action results in the Federal Court finding that Energy Watch misled consumers about its energy price comparison service and the savings that could be achieved.
Read More Court finds energy watch advertising campaign misleading
The Gonski report on education focuses on outcomes. It places students at the centre of the system, considers how best they learn and achieve and asks how the system can best service the needs of students. Consumer Health Forum’s Carol Bennett wants this approach applied to health funding.
Read More The health system needs a Gonski
Recognising that lenders combine customer information and sophisticated systems to target customers is an important first step towards ensuring that these practices are taken into account in developing consumer policy.
Read More Bank customer profiling identifies consumer vulnerabilities: report
In response to consumer Consumer Action has published a guide to common problems, how to avoid them and where to get help.
Read More Consumer guide to common problems in private colleges and training institutions
Media sites are reporting that the Minister for Communications has announced a Parliamentary Inquiry into why Australians pay more for downloads for music, games and software
Read More Inquiry into high Australian download prices
