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While many of us have already hauled out the winter woollies, electric blankets and hot water bottles, the first official day of winter is the perfect time to check they’re still safe to use. Commissioner for Consumer Affairs Dini Soulio said a number of winter warmer products may pose a safety risk if they are…
Read More Hot safety tips for consumers in cold weather
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Today, Consumers International, UNEP and One Planet Network released their global assessment of recycling and sustainability labelling on plastic packaging. The research found only 19% of assessed labels give consumers quality information to make informed recycling and purchasing decisions. In response, we have created five global recommendations for action to engage business, policy makers and standard setters…
Read More New Research: Plastic recycling labelling confusing and inconsistent
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The extensive growth in Artificial Intelligence (AI) programs by the world’s most advanced economies has highlighted the need to effectively use the standards process to promote, develop and realise the opportunities of responsible AI, delivering business growth, improving services and protecting consumers. Standards Australia has released the Artificial Intelligence Standards Roadmap: Making Australia’s Voice Heard. This comprehensive…
Read More Artificial intelligence – Standards Australia roadmap
Switchboard, open to the switches and with blue and black wires above and below.
Even when you think you know what you are doing, never attempt to do your own electrical work — it’s dangerous, illegal and can be fatal. Compliance with standards in the electrical sector is a key element of safety in the community and industry. Consumers’ Federation of Australia has a representative on the Standards Australia Technical Committee EL-001 Wiring…
Read More Doing some DIY – beware electrical work
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CFA has made a submission to the Australian Competition and Consumer Commission (ACCC) Button Battery Taskforce. The ACCC launched the taskforce to investigate the safety of button batteries and the products that contain them. Button batteries pose a severe injury risk for young children and other vulnerable groups, like the elderly and those with dementia,…
Read More Consumers’ Federation of Australia responds to proposed button battery regulation options
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The United Nations Conference on Trade and Development (UNCTAD) has released the following statement, calling for authorities to do more to moniter and act on unfair business practices and criminal activities exploiting fears over the COVID-19 pandemic. The coronavirus pandemic has opened the floodgates of unfair, misleading and abusive business practices, hitting consumers hard and…
Read More UNCTAD calls for firmer action to better protect consumers during COVID-19
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Consumer advocate says Lifetime Health Cover Loading should be suspended in light of COVID-19 financial pressures Consumer advocate CHOICE is calling on the Federal Government to suspend consumer penalties for not taking up private health insurance in light of the COVID-19 crisis. The advocacy group says the Government should add an extra 365 days to…
Read More “Penalties for not taking up private health cover must be suspended”: CHOICE
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The Queensland Office of Fair Trading (OFT) is warning traders to treat consumers fairly and avoid price gouging as shortages of some products continue as a result of COVID-19 panic buying. Fair Trading Executive Director Brian Bauer said the OFT would consider all complaints made about price gouging or profiteering and investigate serious allegations where…
Read More Fair Trading issues price gouging warning during COVID-19
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Australians should be aware scammers are adapting existing technology to play on people’s fears around coronavirus and selling products claiming to prevent or cure the virus. Since 1 January 2020, the ACCC’s Scamwatch has received 94 reports of scams about coronavirus, but warns figures are starting to climb. Scamwatch has received multiple reports of phishing scams…
Read More Warning on COVID-19 scams
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Consumer household products with button batteries, including children’s toys, should have secure battery safety compartments, child resistant packaging and clear information and warning labels, under proposed new mandatory standards put forward by the ACCC for consultation. Button battery safety is a key part of the ACCC’s Product Safety Priorities for 2020, which show how the ACCC will…
Read More Product safety priorities focus on button battery safety
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The Medical Costs Finder is an online tool that helps people understand the cost of common medical procedures by specialists in Australia. In line with the Australian Government’s strategy to improve understanding and transparency of out of pocket costs, the web tool uses the most recent publicly available Government data about what people have paid…
Read More Understand the cost of medical procedures using Medical Costs Finder
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For the first time, the majority of hospital treatment policies held by Australians now contain exclusions, the latest ACCC annual report into the private health insurance industry has found. More than 57 per cent of policies held by Australians contain exclusions, up from about 44 per cent in the previous year. “Many people may not be aware…
Read More Private health insurance premiums rise despite growing exclusions
