Finance

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Total breaches of Code obligations have increased for a third consecutive year according to the latest report released by the Life Insurance Code Compliance Committee (Life CCC). Despite the total breaches rising by 9%, the Annual Industry Data and Compliance Report found that the number of customers impacted by breaches declined between 1 July 2022 and 30…

Read More Life Insurance Annual Data and Compliance Report 2022-2023: The Fall and Rise of Breaches

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The Productivity Commission is undertaking a study to assess the economic effects of national competition reforms. It is now inviting community members to share perspectives, experiences and expertise on national competition matters and modelling competition reforms. The Commission’s review is occurring against a backdrop of declining productivity growth in the past decade. As such, a…

Read More Submission Call for National Competition Policy

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The Centre for Women’s Economic Safety (CWES) welcomes the establishment of aParliamentary Inquiry into the effectiveness of financial services regulation in addressing financialabuse.The move follows calls by CWES for regulatory change so the financial sector can better respond tofinancial abuse and design safer financial products.More than 85% of women experiencing domestic and family violence experience…

Read More CWES Statement on the Inquiry into Financial Abuse by the Parliamentary Joint Committee

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Australians are being urged to check payment details directly with a business before paying an emailed invoice, following a rise in losses to payment redirection scams. Last year, Australians reported losing $16.2 million to payment redirection scams. Despite the total number of reports to Scamwatch decreasing by 28 per cent, the total amount lost increased…

Read More ACCC Warns Consumers of Fake Business Invoice Scams

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Australian authorities have never had the power to break up big businesses that behave badly. It’s a power available to courts in the United States and elsewhere, but not here – at least not unless the Greens succeed with a bill now before the Senate. The so-called Competition and Consumer Amendment (Divestiture Powers) Bill would…

Read More It’s time to give Australian courts the power to break up big firms that behave badly

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The Federal Court has found Vanguard Investments Australia contravened the law by making misleading claims about certain environmental, social and governance (ESG) exclusionary screens applied to investments in a Vanguard index fund. At a hearing before Justice O’Bryan on 8 March 2024, Vanguard admitted to engaging in conduct that was liable to mislead the public…

Read More ASIC Wins Greenwashing Case Against Vanguard

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First Nations and other consumer advocates have welcomed the extension of ASIC’s interim Stop Order on Coral Coast Distributors (Cairns) Ptd Ltd trading as Urban Rampage (Urban Rampage) retail stores, where customers enter agreements to pay for goods on credit through Centrepay deductions. The original stop order was imposed because ASIC received complaints about Urban…

Read More Continued Ban of Business Centrepay Use in Remote Australia Welcomed as Advocates Call for Broader Centrepay Reform

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Need to know Financial counsellors are sounding the alarm about an “irresponsible” car loan provider targeting people on low incomes.  These consumer advocates say Money3 Loans is failing to properly assess whether its customers can pay off the loans, and is charging exorbitant interest rates on top of that. Last year the Australian Securities and…

Read More “Irresponsible” Car Loans on a “broader scale”: Consumers and advocates speak out against Money3 as ASIC sues over alleged breaches

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On 20 March 2023, the Parliamentary Joint Committee on Corporations and Financial Services commenced an inquiry into the wholesale investor test for offers of securities (Section 708 of Chapter 6D of the Corporations Act 2001) and the wholesale client test for financial products and services (Sections 761G & 761GA of Chapter 7 of the Act) (referred…

Read More Inquiry into Wholesale Investor and Wholesale Client Tests

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The Australian Finance Industry Association (AFIA) is reviewing its Car Rental Code. Signatories of this code include Avis Budget Group, Hertz, Europcar, Thrifty, East Coast Car Rentals, Sixt, Bayswater Car Rental and Redspot/Enterprise. The Code ensures an industry standard is met on a number of issues, including transparency of pricing and credit card charging practices,…

Read More Seeking CFA Member to Prepare a Submission to a Review of the AFIA Car Rental Code

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About the Opportunity Established in 2021, the Buy Now Pay Later (BNPL) Code of Practice sets best practice standards for the sector and strengthens consumer protections. The BNPL providers accredited to this Code represent an estimated 95 percent of the BNPL market – Afterpay, Brighte, Humm Group, Klarna, Payright, Plenti and Zip Co. The Australian…

Read More Consumer Representative Opportunity: Buy Now Pay Later Code Compliance Committee