Digital consumers Archives - Page 9 of 12 - Consumers' Federation of Australia

21 October , 2021

Cybersecurity Awareness Month “Do your part.”#BeCyberSmart

Australians are urged to take simple steps to better protect themselves from common online threats and cybercrime during Cyber Security Awareness Month over October. The 2021 theme is: “Do your Part. #BeCyberSmart” read more here, where you can view the Personal Cyber Security Series, How to Use the Internet Securely – A Guide for Seniors, and other cyber…

14 October , 2021

Digital platforms complaints process a positive step

The Australian Communications and Media Authority (ACMA) has welcomed today’s announcement by the Digital Industry Group Inc. (DIGI) of additional accountability measures for digital platforms in Australia. ACMA Chair Nerida O’Loughlin said DIGI has taken an important step by launching the public complaints portal, which will support digital platforms’ compliance with the Australian Code of Practice…

1 October , 2021

Consumer protection included in future international trade deal on e-commerce

The World Trade Organisation has confirmed that a specific article on consumer protection is to be included in a future international trade agreement on e-commerce. The article would require WTO member countries to adopt or maintain measures that proscribe misleading, fraudulent and deceptive commercial activities that cause harm, or potential harm, to consumers engaged in electronic commerce.…

10 September , 2021

Just the ticket – tough new laws to stamp out scalping

Ticket scalping will be illegal in Western Australia after legislation introduced by the McGowan Government passed State Parliament, delivering on an election commitment. This is an announcement from the Government of Western Australia, Department of Mines, Industry Regulation and Safety. It was originally published on 8th September, 2021. The tough new measures will be in place…

30 June , 2021

The need of an ‘UN Consumer Global Compact’

Presented at the 2021 UN Trade Forum, Geneva – June 2021 In recognition of the digital economy and the growth of big tech and sharing platforms, a call has been made to ask responsible businesses to voluntarily join a principles-based approach to doing business globally, a new ‘UN Consumer Global Compact’ which seeks to enhance…

28 April , 2021

Losses to car ad scams climbing

Australians have already lost over $288,000 to vehicle scams in the first quarter of this year, more than all losses reported to Scamwatch in 2019, and scammers have now begun impersonating defence personnel to con their victims. This is an ACCC media release, originally published on 27th April, 2021. In a vehicle scam, scammers post fake…

15 March , 2021

Feedback sought on choice and competition in internet search and web browsers

The ACCC is seeking submissions from consumers and industry participants about choice screens, which give users a choice of internet search services on mobiles and tablets, rather than a pre-selected search service, and about the supply of web browsers in Australia. This is an ACCC media release, originally published on 11th March, 2021. The submissions to…

19 January , 2021

Cyber security — your responsibility

Not all cyber security risks can be addressed by governments and industry — individuals should also take steps to protect themselves. The COVID-19 pandemic demonstrated how much Australians interact and work online, trusting the internet for healthcare, working from home, education, entertainment and online shopping. Protecting you and your family online is about more than avoiding…

25 June , 2020

Consumers urged to look out for unexpected international transaction fees

Consumers should look out for unexpected international transaction fees when buying online from major brands, the ACCC has warned. Even websites with a .com.au domain name or that appear to be Australian based may process transactions overseas, meaning consumers can get charged an international transaction fee even for a purchase made in Australian dollars. The…

20 May , 2020

Artificial intelligence – Standards Australia roadmap

The extensive growth in Artificial Intelligence (AI) programs by the world’s most advanced economies has highlighted the need to effectively use the standards process to promote, develop and realise the opportunities of responsible AI, delivering business growth, improving services and protecting consumers. Standards Australia has released the Artificial Intelligence Standards Roadmap: Making Australia’s Voice Heard. This comprehensive…

6 March , 2020

Scammers exploit payment loophole on PayPal

Concert-goers are being warned to avoid paying for tickets via PayPal using the ‘friends and family’ function, as these transactions are not covered by the financial service’s buyer protection policy. The warning comes as Consumer Protection has received numerous complaints from Western Australians unable to retrieve their money after using this function to transfer funds…

26 February , 2020

ACCC releases its compliance and enforcement priorities for 2020

ACCC Chair Rod Sims announced the ACCC’s compliance and enforcement priorities for 2020 in a speech to the annual Committee for Economic Development Australia (CEDA). These priorities provide focus to the ACCC’s enforcement and advocacy work, as well as develop solutions to deliver benefits for all consumers. The 2020 priorities include: Competition and consumer issues in the…