EnergyAustralia penalised $1million for misleading consumers
Sales agent passed ‘new customer’ details to energy provider even though no agreement was given by consumers
Read More EnergyAustralia penalised $1million for misleading consumers
Everyday Consumer
Consumers big winners as Do Not Call registrations made indefinite
Register will also help people distinguish between telemarketing and scammers
Read More Consumers big winners as Do Not Call registrations made indefinite
Microfinance provider calls for appliance rental companies to refer low income consumers to no interest loans
Disadvantages households paying as much as three times more for essential items
Read More Microfinance provider calls for appliance rental companies to refer low income consumers to no interest loans
ASIC puts payday lending industry on notice to lift standards
“Systemic weaknesses” found in relation to documenting if loans are suitable for individual consumers
Read More ASIC puts payday lending industry on notice to lift standards
CHOICE calls on consumers to tell Kellogg’s to roll out health star ratings
Ratings cut through vague nutrition claims to provide a quick comparison between products
Read More CHOICE calls on consumers to tell Kellogg’s to roll out health star ratings
Lessons from the country of origin labelling furore: Display consumer info prominently and we all win
Like “made in” claims, unit pricing ensures happy consumers and healthy markets
Read More Lessons from the country of origin labelling furore: Display consumer info prominently and we all win
Australian Financial Planning Solutions pays $10,200 penalty for misleading advertising
ASIC concerned that benefits of self-managed super funds overstated
Read More Australian Financial Planning Solutions pays $10,200 penalty for misleading advertising
Australian consumers join call for global treaty to address major health risks
Ahead of World Consumer Rights Day, CFA says access to information while shopping is paramount
Read More Australian consumers join call for global treaty to address major health risks
NSW pensioners welcome post-election funding certainty, call on Baird to extend commitment
Organisations advocating for older people will be funded at least until 2017
Read More NSW pensioners welcome post-election funding certainty, call on Baird to extend commitment
Training providers: proposed ban on enrolment inducements a welcome step says consumer advocate
Consumer Action calls for an ombudsman for private education sector
Read More Training providers: proposed ban on enrolment inducements a welcome step says consumer advocate
Buying a car? Beware of being sold discretionary risk products
Extended warranties on used vehicles can be designed not to pay out for reasonable claims
Read More Buying a car? Beware of being sold discretionary risk products
iiNet Limited pays $204,000 for small print in tram ads
Minimum price of naked broadband plans didn’t meet prominence requirements
Read More iiNet Limited pays $204,000 for small print in tram ads