Everyday Consumer

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John Furbank, the Chair of the ISO/PC 294 recently attended the 3rd meeting on unit pricing. He reports to us below. The 3rd meeting of ISO PC294 Guidance on unit pricing was held at the headquarters of Shufuren (association of consumer groups) Tokyo, Japan in December 2016. Standards Australia is the Secretariat for ISO PC…

Read More John Furbank reports: 3rd meeting of ISO PC249 Guidance on unit pricing

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Consumers Federation Australia is delighted to congratulate Standards Representative and Executive Member Ian Jarratt on being awarded the Medal (OAM) of the Order of Australia in the General Division as part of the Australia Day Honours List for 2017. Ian has received the medal for service to the community, particularly to the rights and protection…

Read More CFA Executive Ian Jarratt awarded Medal of the Order of Australia

Elaine Attwood, a CFA representative on the Food Standards Australia New Zealand, Packing Advisory Group recently attended the 5th meeting this December. The meeting involved discussion around FSANZ’s conclusions following the first Call for Submissions made. Members within the meeting heard on the issues raised within the submissions. Whilst submissions were minimal, the general caliber…

Read More CFA representative attends FSANZ Packing Advisory Group meeting

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CHOICE calls for bigger penalties after court increases Reckitt Benckiser fine. Consumer Group Choice has welcomed the decision to hit Nurofen manufacturer, Reckitt Benckiser, with an increased $6 million fine over its dodgy targeted pain relief products, but says the penalty doesn’t go far enough[1]. “These companies make huge profits when peddling these deceptive and…

Read More CHOICE: Nurofen hit with $6 million fine

A group of like-minded advocacy groups have come together to end the data drought by forming the Regional, Rural and Remote Communications Coalition to champion better communications services for consumers and small businesses living in rural, remote or regional areas. The Coalition includes the Australian Communications Consumer Action Network (ACCAN), the National Farmers’ Federation (NFF), the…

Read More ACCAN: New Coalition formed to end the data drought

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The Australian Communications Consumer Action Network (ACCAN) and the South Australian Council of Social Service (SACOSS) have collaborated to publish a report on telecommunications affordability. The report, titled Connectivity Costs: Telecommunications Affordability for Low-Income Australia was formed through over 500 surveys with Centrelink recipients and low-income Health Care Card Holders and multiple focus groups. The…

Read More Gap in service: ACCAN and SACOSS release report on a lack of telecommunication services to low-income consumers

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Earlier in 2016, the Productivity Commission announced its study on consumer law enforcement and administration. The study seeks to focus on the efficacy of the single law, multiple regulator model which provides the foundation for Australian Consumer Law. The Productivity Commission was seeking commentary and submissions on the existing model to publish within their Issues…

Read More CFA publishes submission to the Productivity Commission

Standards Australia in conjunction with the Department of Finance, Australian Communications Consumer Action Network (ACCAN) and other stakeholders, are pleased to announce Australia will be adopting an internationally aligned standard for ICT accessibility in procurement.     Standards Australia CEO, Dr Bronwyn Evans, said that the new Australian Standard is to be used as guidance…

Read More Standards Australia and Department of Finance combine to provide greater access to technology for Australians living with a disability.

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Australians love solar power on their roof more than any other country – data from the Clean Energy Regulator shows that Australia hosts more than 1.5 million solar power systems, the highest number of installations per inhabitant in the world. Despite this, solar contributes to only 2.5% of Australia’s electricity generation. Many more Australians will…

Read More Protecting consumers in the Australian solar market