The Consumers’ Federation of Australia has made a submission to the Department of Industry, Science & Resources on Country-of-Origin Labelling for seafood in hospitality settings. CFA considers that information about seafood origin will help consumers make more informed food choices in hospitality settings. Clearly, given a choice, some consumers may change their menu option if…
Read More CFA submission on Seafood Country-of-Origin Labelling
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The Queensland Consumers Association (QCA) wants action now from the Australian Competition and Consumer Commission (ACCC) and the Albanese government to make it much easier for consumers to manage the cost of living and grocery price inflation crises by getting better value when shopping for groceries. QCA’s spokesperson, Ian Jarratt, says the results of a…
Read More Urgent action needed to help grocery shoppers save money
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CHOICE shares tips to combat rising grocery bills with unit pricing New data from CHOICE has found 44% of Australian shoppers surveyed are using unit pricing to reduce their grocery spending amidst the rise in cost of living. “With cost of living prices continuing to rise, everyone is on the lookout for ways to save…
Read More New data reveals 44% of Australian shoppers surveyed are using unit pricing to reduce grocery spending
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The Consumers’ Federation of Australia (the CFA) has labelled the proposed ANZ-Suncorp merger a “tipping point” in eliminating effective competition among Australia’s banks. In a submission to the Australian Competition & Consumer Commission (the ACCC), the CFA says that if the ANZ-Suncorp merger is approved, there will be no limits on further bank mergers resulting…
Read More Media Release: ANZ-Suncorp merger ‘tipping point’ in eliminating effective competition in banking
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CHOICE reveals 7 in 10 stores surveyed misled consumers on their rights A new investigation from CHOICE ahead of this year’s Black Friday sales has found Harvey Norman, JB Hi-Fi and The Good Guys stores are misleading customers about their rights to a refund, replacement or repair. CHOICE conducted a mystery shop of 80 Harvey…
Read More Poor value extended warranties onto customers, says CHOICE
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The UK consumer organisation Which? has launched a campaign – Affordable Food for All – because Which? says millions of families are skipping meals to survive the cost of living crisis and with the price of essential products soaring, supermarkets have a crucial role to play to help everyone. Which? also conducted a consumer survey…
Read More UK supermarkets asked to implement a 10 point action plan to improve food affordability
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The ACCC has recommended a range of new measures to address harms from digital platforms to Australian consumers, small businesses and competition. The fifth report of the ACCC’s five-year Digital Platform Services Inquiry has proposed that platforms be subject to mandatory dispute resolution processes and stronger requirements for combating scams, harmful apps and fake reviews,…
Read More ACCC calls for new competition and consumer laws for digital platforms
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This ‘Scams Awareness Week’, Westjustice and Scope are excited to launch this Easy English guide on avoiding scams. You can find the guide here. ‘Easy English’ or accessible written information is a simple and concise style of writing and images to explain certain concepts. Easy English can help everyone, including people with intellectual disabilities, people…
Read More Westjustice & Scope Launch Easy English Scams Guide
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Assistive Technology (AT) users should expect to be able to make informed decisions based on the highest standards of assistive technology provision to meet their AT goals and needs. Industry groups have put out a joint statement to encourage AT product suppliers and advisory service providers to work collaboratively with the user of AT to…
Read More Business integrity and legal requirements in the Assistive Technology sector: industry statement
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Australians are being urged to learn how to spot a scam this national Scams Awareness Week (7-11 November) after combined losses of over $2 billion reported last year to Scamwatch, the government and the financial sector. This year combined losses might reach $4 billion as losses reported to Scamwatch are already significantly higher than 2021.…
Read More Scams Awareness Week 2022 empowers Australians to spot a scam
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Companies that breach the competition and consumer laws could face new and higher penalties under legal changes which passed Parliament last week. The changes consist of two parts; the introduction of penalties and other changes relating to unfair contract terms, and significant increases in maximum penalties for breaches of certain provisions of the Competition and…
Read More ACCC welcomes new penalties and expansion of the unfair contract terms laws
The recent Commonwealth, State and Territory Consumer Affairs Ministers meeting in Adelaide saw a renewed commitment to collaboration across borders and to strengthen consumer protections. Ministers attending the meeting, chaired by South Australian Minister for Consumer Affairs Andrea Michaels, discussed and agreed on priorities for future work, which include: legislation to make unfair contract terms…
Read More Consumer Affairs Ministers meet in Adelaide in September 2022