Misleading conduct

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ASIC has been successful in its action against Cigno Pty Ltd (Cigno) and BHF Solutions Pty Ltd (BHF Solutions), with the Federal Court finding that both companies engaged in credit activities without holding an Australian credit licence. ASIC also obtained permanent injunctions against Cigno and BHF Solutions to protect consumers.

The decision follows a series of appeals during the litigation, including an unsuccessful bid by Cigno and BHF Solutions to seek special leave in the High Court in December 2022 (22-360MR).

Read More Cigno, BHF Solutions Found to Have Engaged in Unlicensed Conduct

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ASIC has commenced proceedings in the Federal Court against ACBF Funeral Plans Pty Ltd (ACBF Funeral Plans) and Youpla Group Pty Ltd (Youpla Group) for alleged contraventions of the ASIC Act. ACBF Funeral Plans, a wholly owned subsidiary of Youpla Group, offered, promoted and sold the Aboriginal Community Funeral Plan (ACF Plan), a funeral expenses…

Read More ASIC commences proceedings against ACBF Funeral Plans and Youpla Group concerning funeral expenses insurance

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The ACCC is highly conscious of the impact COVID-19 is having on Australian consumers and businesses, and has adjusted the focus of its regulatory activities accordingly. Most businesses are facing severe disruption, particularly small businesses, and the future is uncertain for many. The ACCC will factor these circumstances into its consideration of competition matters in…

Read More ACCC response to COVID-19 pandemic

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Threats of being disconnected from phone and internet services, loss of phone numbers, and inaccurate information about NBN plans are issues highlighted in the Telecommunications Industry Ombudsman’s latest report: “Misleading telemarketing of NBN services” published Thursday 1 August, 2019. Between January and December 2018, residential consumers and small businesses made 1,729 complaints to the Telecommunications…

Read More Investigation finds telemarketers pressuring consumers to sign up to NBN

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A Queensland Office of Fair Trading (QOFT) investigation has seen a Gold Coast business enter into an enforceable undertaking for alleged breaches of the Australian Consumer Law (ACL). Between 1 July 2015 and 31 October 2017, Imagine That Photography Pty Ltd, a mobile photography business trading from major shopping centres around Australia, entered into agreements…

Read More Mobile photography business enters into enforceable undertaking over alleged ACL breach