Consumer protection

Drawing of a toy for an infant. If has a smiling face, string coming out of its head and a segmented body ending in a teething ring. Drawing of a toy for an infant. If has a smiling face, string coming out of its head and a segmented body ending in a teething ring.

The ACCC will enforce the new toy safety standard which will make it mandatory for all toys marketed at children under three to adhere to strict design and testing requirements ensuring toys do not contain small parts.

Read More New Mandatory Safety Standards to Protect Children from Choking Hazards

A cartoon battery with low, dark yellow charge. In front of it is a drawing of the charging symbol. A cartoon battery with low, dark yellow charge. In front of it is a drawing of the charging symbol.

The Australian Competition and Consumer Commission today published its latest report on consumer product safety and lithium-ion or Li-ion batteries – the type of batteries used in personal electronic devices, renewable energy storage, and e-vehicles. The report, available here in pdf and audio form, is part of the ACCC’s 2022-23 and 2023-234 priority on product…

Read More ACCC Report on Lithium-Ion and Consumer Product Safety Urges a ‘Multi-Faceted Approach’

building blocks, creative, colors-5097836.jpg building blocks, creative, colors-5097836.jpg

The Australian Competition and Consumer Commission (ACCC) yesterday released the second interim report for their 2022-23 inquiry into childcare. Included in the report are draft findings and recommendations on the costs, profitability and viability, policy, and effectiveness of market regulations specific to the Australian childcare sector – with reference to other OECD countries which largely…

Read More Market Forces Fail to Deliver Accessible and Affordable Childcare

private, privacy, green-1647769.jpg private, privacy, green-1647769.jpg

Original media release from the Hon. Mark Dreyfus KC MP (28/09/2023). The Albanese Government has committed to stronger privacy protections for Australians in its response today to the landmark review of the Privacy Act. Australians increasingly rely on digital technologies for work, education, health care and daily commercial transactions and to connect with loved ones.…

Read More Government to Strengthen Privacy Protections

Switchboard, open to the switches and with blue and black wires above and below.

From 30 September, energy bills will be easier for consumers to understand as energy retailers comply with the new billing obligations in the Australian Energy Regulator’s (AER) Better Bills Guideline.

Retailers must now include a ‘better offer’ statement on the front page of their bill. This statement must tell the customer if the retailer can offer a better deal, which could include the retailer’s standing offer, and include details of how to switch plans.

Read More Mandatory Better Bills Guideline to Simplify Energy Bills for Consumers