ACCAN welcomes Telstra’s move to make mobile calls to 1800 numbers free
Businesses urged to switch from “one three” numbers to extend savings for consumers
Read More ACCAN welcomes Telstra’s move to make mobile calls to 1800 numbers free
Businesses urged to switch from “one three” numbers to extend savings for consumers
Read More ACCAN welcomes Telstra’s move to make mobile calls to 1800 numbers free
Candidates invited to apply for a CFA endorsed nomination
Read More Teleco ombudsman seeks Director with consumer experience
Study illustrates how consumers negotiate tensions between being customers and being products
Read More ACCAN Launches Research into Australians’ Use of Apps
Zen Telecom made misleading representations during telemarketing calls through false affiliation with Telstra
Read More Zen Telecom to pay $225,000 for telemarketing breaches of the ACL
ACMA found that both Dodo and iiNet did not comply with a customer’s authorisation regarding direct debit on multiple occasions
Read More ACMA warns iiNet and Dodo about direct debit breaches
Providers failed to submit documents outlining compliance measures
Read More ACMA issues strong warnings to telcos on compliance
Competition rewards designers who make accessibility for disabled and older Australians a priority
Read More ACCAN anounces Apps For All Challenge shortlist
Proposed policy labelled “high-cost with low results”
Read More CHOICE crowd funds anti-internet filter advertisement
Trying to determine how mobile services should be priced to bolster competition in retail markets and benefit consumers
Read More ACCC invites views on the high cost of mobile calls and SMS
Telcos must send alerts as customers near data allowances
Read More Dodo warned over customer usage alerts
Demand for services far outpaces previous estimates
Read More Key takeaways from the NBN satellite and wireless review
Current proposal would see individual consumers go it alone against providers on repairs
Read More ACCAN urges caution on changes to consumer protection for telco services