Proposed anti-piracy code will charge consumers to challenge illegal download claims
ACCAN also raises privacy and consumer representation concerns
Read More Proposed anti-piracy code will charge consumers to challenge illegal download claims
Telecommunications and Internet
Trans-Pacific Partnership could see pharma giants keeping monopolies on drugs for longer
Consumer coalition continues to campaign for release of draft deal
Read More Trans-Pacific Partnership could see pharma giants keeping monopolies on drugs for longer
Consumers to face unlimited fines, legal action and excessive fees under copyright “education” scheme
CHOICE concerned over access to customer details by copyright holders
Read More Consumers to face unlimited fines, legal action and excessive fees under copyright “education” scheme
ACMA directs Business Class Telecom to comply with consumer protections code
Telco failed to gain consent before transferring services
Read More ACMA directs Business Class Telecom to comply with consumer protections code
Data retention: consumers shouldn’t wear increase in phone and internet costs
ACCAN submission calls for a taxpayer funded scheme to lower impacts on low income consumers
Read More Data retention: consumers shouldn’t wear increase in phone and internet costs
ICAN scholarships currently available for Indigenous financial counsellers
18 month program backed by CBA in it’s 7th year
Read More ICAN scholarships currently available for Indigenous financial counsellers
New CHOICE research reveals the two biggest drivers of piracy
Illegal downloaders also more likely to pay to go to the cinema
Read More New CHOICE research reveals the two biggest drivers of piracy
ACCAN calls real time data usage alerts a win for consumers
Instant warnings mean users won’t accidentally max out data while waiting for alerts
Read More ACCAN calls real time data usage alerts a win for consumers
Indefinite registrations on Do Not Call Register a welcome change
Consumers will no longer have to reregister every eight years to avoid telemarketing
Read More Indefinite registrations on Do Not Call Register a welcome change
CHOICE says a secret trade agreement could lead to higher prices and reduced consumer protections
Call for details to be revealed ahead of secret negotiations in Sydney
Read More CHOICE says a secret trade agreement could lead to higher prices and reduced consumer protections
Telstra commits to improving its compliance with consumer law
Staff to undergo training on consumer guarantees
Read More Telstra commits to improving its compliance with consumer law
Bill shock complaints falling into place
ACMA congratulates Optus on reduced TIO complaints over two consecutive years
Read More Bill shock complaints falling into place