Communications
ACCC invites views on the high cost of mobile calls and SMS
Trying to determine how mobile services should be priced to bolster competition in retail markets and benefit consumers
Read More ACCC invites views on the high cost of mobile calls and SMS
Leaked anti-piracy paper not so fancy
Meanwhile one year on and the ‘Australia tax’ is alive and well
Read More Leaked anti-piracy paper not so fancy
ACMA annouces new arrangements for mobile calls to 1800 and 13/1300 numbers
Consumers are set to benefit
Read More ACMA annouces new arrangements for mobile calls to 1800 and 13/1300 numbers
Dodo warned over customer usage alerts
Telcos must send alerts as customers near data allowances
Read More Dodo warned over customer usage alerts
Key takeaways from the NBN satellite and wireless review
Demand for services far outpaces previous estimates
Read More Key takeaways from the NBN satellite and wireless review
ACCAN urges caution on changes to consumer protection for telco services
Current proposal would see individual consumers go it alone against providers on repairs
Read More ACCAN urges caution on changes to consumer protection for telco services
CFA welcomes appointment of Executive member to ACMA’s consumer forum
Catriona Lowe joins seven other new representatives to voice consumer issues to the regulator
Read More CFA welcomes appointment of Executive member to ACMA’s consumer forum
ACAN app challenge launches to raise accessibility awareness
Consumers reject TPP dealings – once they know about it
Think tank warns against considering serious impacts as “hypothetical” scenarios
Read More Consumers reject TPP dealings – once they know about it
ACCC encourages consumers to review their phone and internet plans
Telecommunications report suggests some providers are lowering amount of calls and data rather than plan price
Read More ACCC encourages consumers to review their phone and internet plans
ACCC’s jurisdiction to arbitrate disputes backed in court
Decision handed down in relation to Telstra’s denial of dispute over access prices
Read More ACCC’s jurisdiction to arbitrate disputes backed in court
