Telstra commits to improving its compliance with consumer law
Staff to undergo training on consumer guarantees
Read More Telstra commits to improving its compliance with consumer law
Staff to undergo training on consumer guarantees
Read More Telstra commits to improving its compliance with consumer law
ACMA congratulates Optus on reduced TIO complaints over two consecutive years
Read More Bill shock complaints falling into place
Businesses urged to switch from “one three” numbers to extend savings for consumers
Read More ACCAN welcomes Telstra’s move to make mobile calls to 1800 numbers free
Candidates invited to apply for a CFA endorsed nomination
Read More Teleco ombudsman seeks Director with consumer experience
Study illustrates how consumers negotiate tensions between being customers and being products
Read More ACCAN Launches Research into Australians’ Use of Apps
Zen Telecom made misleading representations during telemarketing calls through false affiliation with Telstra
Read More Zen Telecom to pay $225,000 for telemarketing breaches of the ACL
ACMA found that both Dodo and iiNet did not comply with a customer’s authorisation regarding direct debit on multiple occasions
Read More ACMA warns iiNet and Dodo about direct debit breaches
Business loan company pays $10K fine after failing to prove that email owners gave approval
Read More ACMA investigation highlights consent issues when purchasing email lists
ACMA says third consecutive year of decline in complaints shows industry improving
Read More Telco consumer complaints continue to fall
Providers failed to submit documents outlining compliance measures
Read More ACMA issues strong warnings to telcos on compliance
Competition rewards designers who make accessibility for disabled and older Australians a priority
Read More ACCAN anounces Apps For All Challenge shortlist
Proposed policy labelled “high-cost with low results”
Read More CHOICE crowd funds anti-internet filter advertisement