ACCC

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The Albanese Government will strengthen the Food and Grocery Code of Conduct, accepting all recommendations of a recent independent review into the Code as part of a wide?ranging cost?of?living crackdown on anti?competitive behaviour in the food and grocery sector. This is about getting a fair go for families and a fair go for farmers. Our…

Read More Government Accepts All Recommendations to Strengthen Food and Grocery Code

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Every year, Australians transfer an estimated $21 billion to family and friends overseas, making use of international money transfer (IMT) services. However, IMT pricing is complex and often not transparent for consumers. To assist businesses supplying IMT services, the Australian Competition and Consumer Commission issued best practice guidance, aimed at improving how IMT offers are…

Read More Using behavioural insights to improve International Money Transfer calculators

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The ACCC has released its final report outlining the findings of its inquiry into whether the domestic mobile terminating access service should continue to be regulated. Access to telecommunications services in Australia is usually unregulated unless the services are declared. In deciding whether to declare a service, the ACCC must be satisfied that declaration will…

Read More ACCC Releases Final Report on Regulation of Mobile Terminating Access Service

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From the Australian Competition and Consumer Commission: The ACCC has been working to implement strategies to prevent injuries and deaths caused by toppling furniture. Following a recommendation made by the ACCC, on 3 May 2024 the Assistant Treasurer made the Consumer Goods (Toppling Furniture) Information Standard 2024 (the Information Standard). To give suppliers time to…

Read More Toolkit for Toppling Furniture Information Standard Released

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The ACCC has outlined preliminary competition concerns with Sigma Healthcare Limited’s (ASX: SIG) proposed acquisition of Chemist Warehouse Group Holdings in a Statement of Issues published today. “This is a major structural change for the pharmacy sector, involving the largest pharmacy chain by revenue merging with a key wholesaler to thousands of independent pharmacies that…

Read More Proposed Merger Raises Concerns Over Pharmacy Sector Competition

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Today the Albanese Government will join a cutting?edge intel exchange between Australian banks, telecommunications companies, digital platforms, and the Australian Financial Crimes Exchange (AFCX). The National Anti Scam Centre will join the AFCX intel loop, which enables near real time data sharing between participants about the latest tactics and tools used by scammers. The partnership…

Read More Government Joins Cutting Edge Anti-Scam Intel Exchange

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The ACCC is proposing to grant authorisation for the Tyre Product Stewardship scheme to continue for a further 3 years. The Tyre Stewardship Australia (TSA) implemented scheme aims to increase the number of tyres being recycled and the use of tyre derived products in environmentally appropriate ways in Australia and overseas. Since the ACCC first…

Read More Consultation Opens on Future of Tyre Stewardship Scheme

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The non-confidential written submissions on the ACCC’s Issues Paper for its Supermarkets Inquiry 2024-25 are now available here. Most of the submissions were from industry organisations and supermarkets. However, there were several consumer focused submissions including one from CFA (which several members signed onto) and individual submissions by the following CFA members: CHOICE, Combined Pensioners…

Read More ACCC Publishes Supermarkets Inquiry Submissions

Fraud Alert

Consumers are being warned to beware of anyone instructing them to download software or an app over the phone, following a recent rise in reported losses to remote access scams. Australians reported losing $15.5 million to remote access scams in 2023. Reported losses to remote access scams in the first quarter of 2024 increased by…

Read More Scammers Claiming to Fix Technical Issues in ‘Remote Access Scams’

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The ACCC has granted authorisation with conditions to the Australian Banking Association (ABA), the Customer Owned Banking Association, banks, retailers and other industry participants to allow them to continue developing responses to support the distribution of cash across Australia. This follows concerns expressed by the major supplier of cash-in-transit services in Australia, Armaguard, that the…

Read More Bank Industry to Continue Cash Transit Collaboration

Solar battery storage outside a brick house. The plastic and metal is charred black and melted in some areas. Solar battery storage outside a brick house. The plastic and metal is charred black and melted in some areas.

LG Energy Solution has provided an enforceable undertaking that it will increase its efforts to alert and protect consumers from faulty LG solar storage batteries which can overheat and catch fire without warning. Since 2020, LG has issued voluntary recalls affecting around 18,000 affected batteries. There have been 15 incidents of property damage caused by the solar…

Read More LG Undertakes to Locate and Fix Dangerous Solar Batteries

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The industry codes will start with banks, telcos, social media, digital messaging and search advertising services, and will require these groups to have measures in place to prevent, detect, disrupt, respond and report scams.

This will be complemented by strong regulator enforcement action, penalties for non?compliance, and victim compensation where wrongdoing occurs.

Read More Albanese Government to Introduce Mandatory Anti-Scam Industry Codes