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The ACCC has outlined preliminary competition concerns with Sigma Healthcare Limited’s (ASX: SIG) proposed acquisition of Chemist Warehouse Group Holdings in a Statement of Issues published today. “This is a major structural change for the pharmacy sector, involving the largest pharmacy chain by revenue merging with a key wholesaler to thousands of independent pharmacies that…

Read More Proposed Merger Raises Concerns Over Pharmacy Sector Competition

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Today the Albanese Government will join a cutting?edge intel exchange between Australian banks, telecommunications companies, digital platforms, and the Australian Financial Crimes Exchange (AFCX). The National Anti Scam Centre will join the AFCX intel loop, which enables near real time data sharing between participants about the latest tactics and tools used by scammers. The partnership…

Read More Government Joins Cutting Edge Anti-Scam Intel Exchange

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The ACCC is proposing to grant authorisation for the Tyre Product Stewardship scheme to continue for a further 3 years. The Tyre Stewardship Australia (TSA) implemented scheme aims to increase the number of tyres being recycled and the use of tyre derived products in environmentally appropriate ways in Australia and overseas. Since the ACCC first…

Read More Consultation Opens on Future of Tyre Stewardship Scheme

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The non-confidential written submissions on the ACCC’s Issues Paper for its Supermarkets Inquiry 2024-25 are now available here. Most of the submissions were from industry organisations and supermarkets. However, there were several consumer focused submissions including one from CFA (which several members signed onto) and individual submissions by the following CFA members: CHOICE, Combined Pensioners…

Read More ACCC Publishes Supermarkets Inquiry Submissions

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Consumers are being warned to beware of anyone instructing them to download software or an app over the phone, following a recent rise in reported losses to remote access scams. Australians reported losing $15.5 million to remote access scams in 2023. Reported losses to remote access scams in the first quarter of 2024 increased by…

Read More Scammers Claiming to Fix Technical Issues in ‘Remote Access Scams’

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The ACCC has granted authorisation with conditions to the Australian Banking Association (ABA), the Customer Owned Banking Association, banks, retailers and other industry participants to allow them to continue developing responses to support the distribution of cash across Australia. This follows concerns expressed by the major supplier of cash-in-transit services in Australia, Armaguard, that the…

Read More Bank Industry to Continue Cash Transit Collaboration

Solar battery storage outside a brick house. The plastic and metal is charred black and melted in some areas. Solar battery storage outside a brick house. The plastic and metal is charred black and melted in some areas.

LG Energy Solution has provided an enforceable undertaking that it will increase its efforts to alert and protect consumers from faulty LG solar storage batteries which can overheat and catch fire without warning. Since 2020, LG has issued voluntary recalls affecting around 18,000 affected batteries. There have been 15 incidents of property damage caused by the solar…

Read More LG Undertakes to Locate and Fix Dangerous Solar Batteries

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The industry codes will start with banks, telcos, social media, digital messaging and search advertising services, and will require these groups to have measures in place to prevent, detect, disrupt, respond and report scams.

This will be complemented by strong regulator enforcement action, penalties for non?compliance, and victim compensation where wrongdoing occurs.

Read More Albanese Government to Introduce Mandatory Anti-Scam Industry Codes

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Consumers generate data in almost all aspects of their lives as many activities that were once anonymous are now subject to detailed data collection, such as restaurants that require customers to order via a QR code and input personal details. The latest Digital Platform Services Inquiry report published today, highlights that consumers are generally unaware how much…

Read More Latest ACCC report finds consumers lack visibility and choice over data collection practices

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Australia’s aviation sector appears to have recovered from the COVID-19 pandemic as passenger levels and capacity returned to pre-pandemic levels, the ACCC’s latest Domestic Airline Competition in Australia report reveals.  Australia’s major airlines—Bonza, Jetstar, Qantas, Rex and Virgin Australia —carried 4.9 million domestic passengers in March 2024, which represented 98.8 per cent of passenger figures in March…

Read More Airline Travel and Capacity Returns to Pre-Pandemic Levels

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The 14 recommendations of a Senate Select Committee inquiry into supermarket prices included several aimed at increasing the transparency of retail grocery prices for consumers. These recommendations included (in Recommendation 9 ) that: The Australian Government amend the Unit Pricing Code made under the Competition and Consumer Act 2010, so that supermarkets are required to:…

Read More Senate Supermarket Inquiry Recommends Grocery Price Transparency

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CHOICE response to announcement Qantas has agreed to pay $120 million to settle ACCCenforcement action. Quotes attributable to Rosie Thomas, Director of Campaigns and Communications at CHOICE: “Qantas agreeing to pay $120 million dollars and admitting it misled consumers after ACCC court action is a significant result. The proposed settlement sends a very clear message…

Read More Compensation for Cancelled Flights Should be the Norm