ACCC

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Former Consumers’ Federation of Australia chairperson, and long-time consumer rights advocate Catriona Lowe has been nominated as Deputy Chairperson of the Australian Competition and Consumer Commission (ACCC). This was written with information taken from a Government News post published on 14th July, 2022. Ms Lowe is due to take up the role on 27 January 2023.…

Read More Catriona Lowe nominated as ACCC deputy chair

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Businesses which supply button batteries or products powered by them must now comply with mandatory button battery safety and information standards taking effect from today or face serious penalties, the ACCC warns. This is a media release from the Australian Competition & Consumer Commission. It was originally published on 22nd June, 2022.  “These world-first standards are a critical…

Read More Businesses on notice as mandatory button battery laws commence

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Consumers’ Federation of Australia has made a submission to the ACCC consultation paper, Toppling Furniture Consultation Paper – Assessment of Regulatory Options. The CFA strongly supports the proposal to enact mandatory safety and information standards to address product safety associated with toppling furniture. The move towards a more holistic approach to prevent, in the main,…

Read More CFA supports mandatory safety and information standards for toppling furniture

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The ACCC is seeking feedback about ways to reduce the dangers posed by toppling furniture, which has killed at least 28 people in Australia since 2000 and causes close to 20 injuries every week. This is a media release from the Australian Competition & Consumer Commission (ACCC). It was originally published on 13th May, 2022.   A consultation paper published today,…

Read More ACCC seeking to reduce toppling furniture dangers

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The Consumers’ Federation of Australia (CFA) has complained to the ACCC about the inadequate display of grocery unit pricing in some supermarkets operated by Woolworths and by Harris Farm Markets. CFA’s CEO Gerard Brody says “it is essential that the unit prices of grocery products are displayed so that they are easy for all consumers…

Read More Inadequate unit pricing risks higher grocery prices, says complaint to ACCC

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Australian travellers are growing increasingly frustrated with Qantas as restrictions ease across the country and travel begins again.  This is a media release from CHOICE. It was originally published on 12th April, 2022.  CHOICE spokesperson, Dean Price, said that Qantas was placing unreasonable barriers in the way of travellers trying to redeem their credits or get a refund.…

Read More Qantas’s flight credits policy is “unfair and unworkable”: CHOICE

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Consumers using online retail marketplaces such as eBay and Amazon “have little effective choice in the amount of data they share”, according to the latest report of the Australian Competition & Consumer Commission (ACCC) Digital Platform Services Inquiry. This is an article from Katharine Kemp at The Conversation. It was originally published on 2nd May, 2022.  Consumers may benefit…

Read More ACCC says consumers need more choices about what online marketplaces are doing with their data

person selecting produce from fridge in grocery store and holding a shopping basket in the foreground with assorted items

A national media campaign is running from 7 March until 1 April to increase consumer awareness and understanding of grocery unit pricing and how it can help them save money. The campaign is being run by Australia’s consumer protection regulators. There was also a successful campaign in 2020. The social media material changes weekly and…

Read More National Consumer Unit Price Education Campaign

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The development of new upfront rules that force dominant digital platforms to treat their users fairly is the important next step in reforming Australia’s consumer protection laws, ACCC Chair Rod Sims said today. This is a media release from the Australian Competition & Consumer Commission (ACCC). It was originally published on 15th March, 2022.  Delivering the 2022 Ruby…

Read More New digital platform rules crucial next step in consumer law reform

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Scamwatch is urging people to watch out for dating and romance scams after Australians reported losing a record $56 million last year, an increase of 44 per cent. This is a media release from the Australian Competition & Consumer Commission (ACCC). It was originally published on 14th February, 2022. Over 3,400 reports were received about dating and romance…

Read More Learn how to spot a romance scammer this Valentine’s Day

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The Morrison Government has finalised the design of the reinsurance pool for cyclone and related flood damage, following consultation on the draft legislation. This is a media release from The Hon. Josh Frydenberg MP, Treasurer of the Commonwealth of Australia & The Hon. Scott Morrison MP, Prime Minister & The Hon. David Littleproud MP, Minister for Agriculture…

Read More Morrison Government to deliver reduced premiums through reinsurance pool

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Need to know Rapid antigen tests are being sold at inflated prices by some retailers The ACCC is investigating the price gouging Advocates say stronger price-gouging protections are needed for consumers This is a media release from CHOICE. It was originally published on 5th January, 2022. It was only a few weeks ago that COVID-19 rapid antigen tests (RATs)…

Read More Price gouging: COVID-19 rapid antigen test prices soar