Standards

The Australian Competition and Consumer Commission has filed proceedings against three energy retailers and the marketing companies engaged by them in relation to their door-to-door selling practices.

16 February , 2012 0 comments

The consumer experience of door to door energy sales in Victoria

A paper released by the Consumer Utilities Advocacy Centre (CUAC) examines Victorian consumers’ experiences of door-to-door energy sales in Victoria, and outlines CUAC’s policy positions on door-to-door sales.

13 February , 2012 0 comments

Knock, knock. Who’s there?

Buying door-to-door? Door-to-door sales can be a great, convenient way to buy goods and services without leaving your home. Under the Australian Consumer Law, which came into effect on 1 January 2011, you have specific protections and rights when you buy goods and services at your door.

28 November , 2011 0 comments

Door to door sales people meet a sticky end

A new national campaign will help consumers put an end to unwelcome, dishonest and intimidating door-to-door salespeople. The centrepiece of the campaign is the free Do Not Knock sticker which, when displayed in a prominent location, sends a clear message to salespeople – they are not welcome at this residence. Get yours at donotknock.org.au

16 October , 2011 0 comments

ACCC pursues solar scams, misleading door-to-door sales and internet advertising

The Federal Court has dismissed allegations by the Australian Competition and Consumer Commission that internet search engine Google engaged in practices likely to mislead consumers.