Snapshop of smart phone and Internet trends
Mobile phone and internet use shape the way we communicate more than ever
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ACMA
Tiger’s bite never stops …
Five ways to avoid data overuse and bill shock from new 4G phones
ACMA provides consumers looking at buy new 4G devices such as the i-phone 5 tips on how to avoid charges.
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New Telecommunications Consumer Protections Code starts
September 1st marked the beginning of new rights for customers.
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New industry standard to ease global roaming pain
Consumers will now know how much they will be charged for contacting others whilst overseas.
Read More New industry standard to ease global roaming pain
New rules for telecommunication providers but tougher enforcement needed
Customers should expect to see improvements if the new TCP Code is effectively enforced.
Read More New rules for telecommunication providers but tougher enforcement needed
Telstra Breaches Consumer Privacy – But No Fine
ACMA found that Telstra violated consumer protections but can’t impose a sanction because of a weak TCP code.
Read More Telstra Breaches Consumer Privacy – But No Fine
Premium Mobile Services Code a Win for Consumers
Users of premium mobile services are now protected by a stronger industry code.
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ACCAN rejects draft Telecommunications Code
ACCAN logo
Peak consumer group ACCAN says it cannot support the revised Telecommunications Consumer Protection (TCP) Code that was submitted to the Australian Communications & Media Authority (ACMA) for registration.
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Junk food ads: Is industry self-regulation making a difference?
ACMA logo
According to the communications regulators, ACMA, it is unclear whether industry initiatives have resulted in a real reduction in the level of children’s exposure to food and beverage advertising on free-to-air television, and there is continuing community concerns around food and beverage advertising to children.
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Public consultations begin for 2011-12 Regional Telecommunications Review
The 2011-12 Regional Telecommunications Independent Review Committee will begin a series of public consultations around Australia as it examines telecommunications services in regional, rural and remote parts of the country. The Minister for Broadband, Communications and the Digital Economy, Senator Stephen Conroy, today welcomed the beginning of the consultation process and the release of the…
Read More Public consultations begin for 2011-12 Regional Telecommunications Review