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CFA has made a submission to the consultation the on how the Australian Government can regulate organic products domestically. The consultation document examines the policy problem under consideration, as well as potential regulatory and non-regulatory options for reform. In its submission CFA states: Australian consumers should be protected from misleading and misrepresentation in relation to produce and…

Read More CFA publishes submission to Domestic Organics Regulatory Impact Statement

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CHOICE has joined consumer groups from 9 countries, including Consumers’ Federation of Australia (CFA), calling for urgent action on buy now, pay later (BNPL) credit providers as new data shows many Australians are struggling with this form of debt.  This is a media release from CHOICE. It was originally published on 17th March, 2022.  The global statement…

Read More Global alliance calls for regulation of harmful buy now, pay later industry

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A national media campaign is running from 7 March until 1 April to increase consumer awareness and understanding of grocery unit pricing and how it can help them save money. The campaign is being run by Australia’s consumer protection regulators. There was also a successful campaign in 2020. The social media material changes weekly and…

Read More National Consumer Unit Price Education Campaign

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The Victorian Pride Lobby is surveying LGBTIQA+ Australians on their experiences with and perceptions of insurance products and companies. The goal of this community survey is to provide actionable recommendations for the insurance industry to improve processes and products and for communications to be more inclusive of LGBTIQA+ customers.  This survey is being conducted independently…

Read More Victorian Pride Lobby surveying discrimination in insurance

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The development of new upfront rules that force dominant digital platforms to treat their users fairly is the important next step in reforming Australia’s consumer protection laws, ACCC Chair Rod Sims said today. This is a media release from the Australian Competition & Consumer Commission (ACCC). It was originally published on 15th March, 2022.  Delivering the 2022 Ruby…

Read More New digital platform rules crucial next step in consumer law reform

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The National Insurance Brokers Association (NIBA) has launched its new Insurance Brokers Code of Practice. This is a media release from the National Insurance Brokers Association (NIBA). It was originally published on 1st March, 2022. Consumers’ Federation of Australia (CFA) made two submissions to the independent review of the Code. NIBA President Dianne Phelan said that “the…

Read More NIBA launches new Insurance Brokers Code of Practice

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The research released for consultation today is designed to help Australians answer one of the most important financial questions they face, “how much do I need to save for retirement?” “Our goal is to develop trustworthy retirement targets that give people a solid ‘rule of thumb’ on what they’ll need to save to maintain their…

Read More Super Consumers Australia launches consultation on retirement savings targets

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The Consumers’ Federation of Australia (CFA) has launched its Consumer Policy Agenda 2022. CFA is calling for new consumer policy reforms to be urgently implemented to put consumers in the economy recovery. Competition in key markets is flailing, consumer protections are falling behind best practice, and our institutional arrangements for consumer protection are not supporting…

Read More Consumer Policy Agenda 2022 launched ahead of Federal Election

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South Australian Council of Social Service (SACOSS) has released a new report: Protecting the Basics: Insurance access for people on low incomes at risk from climate emergencies. The report finds that there is a significant proportion of people in South Australia on low incomes with uninsured homes, contents, and cars because they can’t afford insurance. It…

Read More Protecting the Basics report highlights insurance gaps

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The Federal Government has released its evaluation of Country of Origin Labelling for Food reforms. The evaluation began 2 years after the reforms came into full effect in 2018 and took 12 months. The evaluation: found that the Country of Origin Labelling for Food reforms were well implemented, effective and met its objectives, and recommended…

Read More Country of Origin Labelling for Food evaluation released

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Australians who face devastating property losses following natural disasters such as the recent floods confront further hardship when trying to claim on their insurance because of confusing terms and conditions and fine print limitations in their policies. This is a media release from Financial Rights Legal Centre. It was originally published on 10th March, 2022. A new report…

Read More Confusing insurance definitions for extreme weather events must be standardised

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More and more everyday objects are connecting to the internet and while these “smart” devices offer benefits to consumers, they come with cyber risks when not developed and maintained with security in mind and often lack the security capabilities of traditional computer products. There is growing concern about the rising threats stemming from insecure consumer IoT devices.…

Read More Can my watch, TV or other Internet of Things device be a cyber risk?