From the Consumer Policy Research Centre, originally released here on 29/03/2023. The latest research from the Consumer Policy Research Centre (CPRC), has found that most Australians don’t feel businesses are doing enough to keep their data safe. While 84 per cent agree a company should be responsible for keeping their data safe, only 15 per…
Read More 6 Out of 7 Australians Don’t Feel Their Data is Safe with Businesses
Following the Australian Competition and Consumer Commission’s (ACCC) Digital Platform Services inquiry in 2019, and the Treasury’s recent follow-up consultation the Telecommunications Industry Ombudsman (TIO) placed a submission late February 2023 to expand their remit from telecommunications to digital platform services (e.g. search engines, apps). The TIO has supported the proposal for a Digital Platforms…
Read More TIO Submission for Digital Platforms Ombudsman
March 28th was a day of action for First Nations advocates a year after the federal government established an interim scheme so that some of the families harmed by Aboriginal Community Benefit Fund/Youpla could conduct the important cultural practice of Sorry Business. The Save Sorry Business coalition used this day of action to call for…
Read More Save Sorry Business Day of Action
Energy Consumers Australia (ECA) engaged Boardroom Energy to research the problems for consumers that shifts away from gas will likely cause. This is especially important because gas networks are shared assets, if more people leave the gas network due to decarbonisation and changes to energy access and pricing then remaining gas users are likely to…
Read More ‘Risk to gas consumers of declining demand’
The Queensland Consumers Association has made a submission to the Senate Select Committee on the Cost of Living which is inquiring into: the cost of living pressures facing Australians; the Government’s fiscal policy response to the cost of living; ways to ease cost of living pressures through the tax and transfer system; measures to ease…
Read More Queensland Consumers Association Makes Submission to Senate Cost of Living Inquiry
From ACCAN, original media release 21/03/2023 found here. Households are increasingly feeling the impact of higher costs of living. New research by the Australian Communications Consumer Action Network (ACCAN), conducted in March, has revealed a fifth of consumers reporting that they missed a payment for a phone or internet service because they could not afford…
Read More 1 in 5 Australians Struggling to Pay a Telco Bill
The following is a media release from Super Consumers Australia, released 21/03/2023 Super Consumers’ national consumer survey finds that two in three Australians agree that super should be paid at the same time as wages. This is in contrast to the three months the law currently allows employers to pay super. Super Consumers Australia is…
Read More Australians want super paid on time
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Supported by the Telecommunications Industry Ombudsman (TIO), the Australian Consumer Action Network (ACCAN) is calling for the registration of all telecommunication providers in Australia for the benefit of all consumers, regulators, and providers. From ACCAN media release (03/03/2023): The Australian Consumer Action Network (ACCAN) is calling for the development of a retail registration scheme for telco…
Read More Calls for Telco Retail Registration Scheme
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This is a media release from the Australian Competition and Consumer Commission. It was originally published on March 7th 2023 and can be found on the ACCC website here, with graphs. Domestic airfares have declined from historic highs at the end of 2022; however, they remain above 2019 prices, the ACCC’s latest Airline Competition in Australia…
Read More Domestic airfares fall but prices remain above pre-pandemic levels
Consumers International has recently released a white paper on ‘Consumer protection and empowerment for a clean energy future’ centred on the “twin challenge” of switching to sustainable and affordable alternatives in an increasingly shorter timeframe while ensuring consumers are represented and helped through and with the process. The report focuses on how “consumer protection and…
Read More Consumers International Whitepaper – ‘Consumer protection and empowerment for a clean energy future’
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Within the consumer movement, the World Consumer Rights Day, is an annual reminder and recognition of the importance of consumer rights in any market, no matter how complex or diverse. With the clean energy transition being a core theme this year, check out the events taking place around the world that you can be part…
Read More World Consumer Rights Day – what’s happening around the world
This is a media release from the Australian Competition & Consumer Commission (ACCC). It was originally published on 7th March 2023. Consumer and competition issues in essential services, environmental claims and sustainability, financial services and other critical areas will be among the ACCC’s compliance and enforcement priorities during 2023-24, ACCC Chair Gina Cass-Gottlieb announced today. Unveiling the ACCC’s annual…
Read More ACCC competition and consumer issues in essential services, sustainability among 2023-24 compliance and enforcement priorities
