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More than 430,000 Australians are living with dementia and the number is growing as our population ages. Dementia is an umbrella term for a group of conditions of which Alzheimer’s disease is the most common. Because dementia is the second leading cause of death in Australia there is considerable interest in managing its social and economic…
Read More Dementia Inclusive Communities and Standards
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Consumer group CHOICE has tested 20 popular SPF 50 or 50+ sunscreens and found 16 of 20 products didn’t meet their SPF claims. Sunscreens were chosen from a range of brands, retailers, and price points, and tested by experts in a specialised, accredited sunscreen lab. “Of the 20 sunscreens we tested, only four products actually…
Read More CHOICE study finds most sunscreens fail to meet packaging claims
TIME for CHANGE
ACCAN has today welcomed the announcement from Minister for Communications Anika Wells that the Telecommunications (Domestic, Family and Sexual Violence Consumer Protections) Industry Standard 2025 has been finalised and will come into effect on 1 July 2025 as a crucial milestone for Australians experiencing domestic, family and sexual violence. This outcome follows sustained advocacy from…
Read More New Telco Standard to Apply from July 1st
Law Cases
Online services platform Mable Technologies Pty Ltd (Mable) has admitted to breaching the Australian Consumer Law (ACL) by using unfair contract terms when connecting people seeking care support to independent support workers. Support services facilitated through Mable include social support, domestic support, nursing services and allied health services. Clients using the platform include participants on…
Read More Mable admits unfair contract terms a breach of consumer law
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The ACCC has outlined its preliminary competition concerns with Elders Limited (Elders)’ (ASX:ELD) proposed acquisition of Delta Agribusiness (Delta) in a Statement of Issues published today. Elders and Delta supply rural merchandise such as agricultural chemicals, seed, fertiliser, animal health products and related services, such as agronomy services, through their retail networks. Both companies also…
Read More ACCC Expresses Concern at Proposed Agribusiness Acquisition
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The annual Standards Australia Standards Awards celebrate excellence in standards development and are presented to those who have made significant contributions to standardisation and demonstrated outstanding service, enabling Standards Australia to attain its objectives. This year CFA Standards representative John Furbank was awarded the W.R. Hebblewhite Medal, Standards Australia’s most esteemed prize. John was recognised…
Read More Consumers Federation of Australia Representative Recognised with Prestigious Standards Award
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Vulnerability can affect anyone at any time particularly if the consumer is faced with an unexpected change of circumstance or a particularly urgent or complex situation and information is not transparent and accessible. Standards Australia has released a new draft standard which specifies requirements and guidelines for organizations on how to design and deliver fair,…
Read More Consumer vulnerability – New standard open for public comment
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The Consumers’ Federation of Australia (CFA) is pleased to announce that applications are now open for the 2025 Consumer Advocacy Award. This award recognises the best consumer advocacy campaign or project run by a CFA member organisation during the past year. If your organisation or group has delivered an outstanding campaign or project, we would…
Read More 2025 National Consumer Advocacy Award – Applications Now Open!
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The Productivity Commission (PC) has identified 15 priority reform areas for further exploration under the five productivity inquiries commissioned by the Government. The PC is seeking input on these reform areas to inform the draft recommendations in our interim reports. “Boosting productivity is the only sustainable way to improve Australians’ living standards, but productivity growth…
Read More Productivity Commission Opens 5 Key Inquiries
Webinar
MADE TO MANIPULATE
3 June 2025
The Consumer Policy Research Centre (CPRC) will be hosting a webinar on June 3rd at 4:30pm to 5:30pm AEST, to register for the event follow the directions here. From CPRC’s Events page: Is your online “freedom of choice” just an illusion? Every day, websites and apps deploy sophisticated design traps that manipulate your decisions without…
Read More Webinar: Made to Manipulate – A Global Tour of Dark Patterns
National Volunteer Week
19-25 May 2025
Connecting Communities
#NVW2025
National Volunteer Week 2025 celebrates the power of volunteering to bring people together, it’s Australia’s largest annual celebration of volunteering, highlighting the important role of volunteers in our community. Consumers Federation of Australia (CFA) depends on volunteers who represent CFA on Standards Australia Technical Committees, as part of the CFA Standards Project, and on a…
Read More National Volunteer Week 19-25 May 2025 ‘Connecting communities’
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Australian fast-food franchise Hungry Jack’s Pty Ltd has paid penalties totalling $150,240 after the ACCC issued it with eight infringement notices for alleged breaches of the Australian Consumer Law by failing to comply with the mandatory button battery information standard. The infringement notices relate to a Garfield toy powered by button batteries that was supplied…
Read More Infringement notices issued for button battery information standard breaches
