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Original media release by ASIC (20/11/2023). ASIC Chair Joe Longo has welcomed the commencement of new Commissioners Simone Constant and Alan Kirkland, who began their five-year terms today. In August the Treasurer announced the appointment of three new Commissioners to ASIC to serve alongside Mr Longo, Deputy Chair Sarah Court and Deputy Chair Karen Chester,…

Read More ASIC Welcomes New Commissioners

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Original media release ASIC (17/11/2023). Today ASIC opened its consultation on the Australian Banking Association’s (ABA) proposed changes to its Banking Code of Practice (the Code). The Code contains a set of contractually enforceable standards that customers and small business can expect subscribing banks to uphold. The ABA plans to apply for ASIC approval of…

Read More ABA Consults ASIC on Proposed Banking Code Changes

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Original media release from EWON (2/11/2023). The Energy & Water Ombudsman NSW (EWON) is calling for nominations to be one of the five Community Directors on the EWON Board from December 2023.  EWON is the independent dispute resolution scheme for NSW electricity and gas customers and some water customers. The Board is responsible for corporate governance, funding, and strategy. …

Read More Nominations Open for EWON Community Director Positions

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In Australia there are over 2.65 million carers across Australia according to Carers Australia. Carers are people who provide unpaid care and support to family members and friends who have a disability, mental illness, chronic condition, terminal illness, an alcohol or other drug issue or older people who need support. One of the greatest challenges…

Read More Carers who are also in Employment – New draft Standard open for public comment

Original media release by the Insurance Council of Australia (14/11/2023). An Independent Review of the 2020 General Insurance Code of Practice will be undertaken by an eminent three-person panel with backgrounds in consumer advocacy, financial regulation and the insurance industry, the Insurance Council of Australia (ICA) announced today. The Code sets out the minimum standards…

Read More Independent Review of the 2020 General Insurance Code of Practice

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National Recycling Week 13-19 November, established by Planet Ark in 1996, encourages Australians to better recycle. This year’s theme is What goes around comes around. Join your community and get involved in events about giving resources a second life, consuming less, reducing the need for new resources, and of course, recycling! Reducing our waste not only…

Read More Recycling – how can I get involved?

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Every year on March 15 the consumer movement celebrates?World Consumer Rights Day, raising global awareness?of consumer?rights, consumer protection and empowerment. Consumers International?is proud and privileged to coordinate this day of global collaboration,?with?200 consumer advocacy members in over 100 countries.

Read More World Consumer Rights Day 2024 – ‘Fair and responsible AI for consumers’

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Consumer Action Law Centre (Consumer Action) has filed a class action in the Federal Court of Australia against Taylors Business Pty Ltd. The lead plaintiff, a Victorian woman, represents herself and a group of Taylors Business customers who pawned goods of value to them, but can no longer access their goods because the business has been shut down. Consumer Action became involved when we had a spike of enquiries to our frontlines from affected customers, many distraught at the prospect of losing their items.

Read More Class Action Launched in Federal Court Against Pawnbroker ‘Taylors Business’