A new survey suggests key improvements are needed to improve the legibility and prominence of unit pricing in Coles and Woolworths supermarkets to help more consumers better compare the costs of everyday groceries.
Read More Supermarket pricing system needs birthday boost
Mark Gregory from RMIT University says charges can be as high as $AUD20/MB for international data roaming and $AUD4.40 per minute to call home, but that there’s no justification. Originally published in The Conversation.
Read More Are Australian international roaming charges the greatest rip-off in history?
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The Credit Ombudsman Service, an ASIC approved external disputes resolutions scheme, is seeking a non-executive consumer director with expertise in consumer credit casework or policy and a commitment to the interests of vulnerable consumers.
Read More Credit Ombudsman Service seeks non-executive Director
CFA member CHOICE says the Federal Government has failed to put the best interests of Australian consumers first on nutrition labelling, in its position released ahead of the 9 December meeting of food and health ministers. Almost a year since the report of the independent Food Labelling Review, Parliamentary Secretary for Health, Catherine King, today…
Read More Federal failure on front of pack food labelling
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A review suggests banks that subscribe to the Code of Banking Practice have strong policies and good procedures in relation to basic bank products, nevertheless some eligible customers are not taking up the products.
Read More Basic bank accounts visible and in place, but not always reaching those in need
The SensaSlim “dieter’s dream” oral spray has been ordered off the market. Effective from December 1, the Therapeutic Goods Administration (TGA) order prohibits “the importing into, exporting from, Australia and the manufacturing or supply of the product in Australia, or the advertising of the product.”
Read More SensaSlim banned after medico’s exposure of bogus scientific claims
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The Code Compliance Monitoring Committee has released its 2010-2011 Annual Report. Highlights noted in the Annual Report include an increase in self reported breaches but a decrease in serious breaches and reviews of bank compliance with IDR obligations.
Read More Banking Code Compliance Monitoring Committee Update, November 2011
The Senate Economics Committee invites submissions to the Corporations Amendment (Future of Financial Advice) Bill 2011 and Corporations Amendment (Further Future of Financial Advice Measures) Bill 2011.
Read More Senate inquiry into the future of financial advice
The House of Representatives Standing Committee on Social Policy and Legal Affairs invites submissions on the inquiry into residential strate title insurance.
Read More Inquiry into residential strata title insurance
The Financial Ombudsman Service has issued a special update on how it treats flood insurance matters Circular Issue 7 – Update 1 – Flood Edition – Nov 2011
Read More Ombudsman updates treatment of flood insurance disputes
A new national campaign will help consumers put an end to unwelcome, dishonest and intimidating door-to-door salespeople. The centrepiece of the campaign is the free Do Not Knock sticker which, when displayed in a prominent location, sends a clear message to salespeople – they are not welcome at this residence. Get yours at donotknock.org.au
Read More Door to door sales people meet a sticky end
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CFA held its Annual General Meeting by video conference on 21 November 2011. Catriona Lowe, CFA Chair, provided an overview of CFA’s achievements during the year and our plans for the future. This is an edited version of her remarks. It gives me great pleasure to report on the successes of CFA over another year.…
Read More CFA Chair highlights progress for 2011
