NBN Co has announced a new monthly report to track service and quality improvements on the nbn broadband access network. The report will include key measures such as the number of homes and businesses which can connect to the nbn™ access network, network congestion levels, the percentage of homes and businesses on a 50mbps (download) wholesale speed plan or higher, installations completed right the first time and the average number of faults.
The Australian Communications Consumer Action Network welcomed this initiative but also called for even further transparency for consumers in the form of real time fault information and for NBN to let consumers see the maximum speed available at their premises.
View the February 2018 Report here.
