Transport Archives - Page 14 of 14 - Consumers' Federation of Australia

24 April , 2012

National airline advocate two steps forward, one step back

CHOICE says the National Airline Customer Advocate Scheme will begin improving Australian consumers’ rights in flight, but falls short of the finished product.

27 November , 2011 0 comments

Queensland Consumers calls for action on airline industry disputes

The Queensland Consumers Association has written to the Minister for Infrastructure and Transport indicating its concern about the lack of progress by the airline industry in implementing a recommended external dispute resolution scheme.