In this short animated video, Legal Aid Queensland’s Paul Holmes, senior lawyer (consumer advocate), Civil Justice Services team talks about how to reduce your debt, particularly during COVID-19. In the legal information bites series, Legal Aid Queensland talks about the law, your rights and where to get legal help if you need it. To find…
Read More How to reduce your debt – Legal information bites by Queensland Legal Aid
In this short animated video, Legal Aid Queensland’s Paul Holmes, senior lawyer (consumer advocate), Civil Justice Services team talks about consumer credit insurance. In the legal information bites series, Legal Aid Queensland talks about the law, your rights and where to get legal help if you need it. To find out more about your consumer…
Read More How to access your consumer credit insurance in 3 steps
Toddler Riding Bicycle on Road
Protection given by a helmet for recreational activities goes a long way in preventing serious head injuries. The recently published third edition of the Australian/New Zealand standard AS/NZS 2063:2020 Helmets for use on bicycles and wheeled recreational devices addresses these concerns. The objective of the updated Australian/New Zealand standard is to provide lightweight helmets that…
Read More Why you should use a helmet when skateboarding or cycling
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While many of us have already hauled out the winter woollies, electric blankets and hot water bottles, the first official day of winter is the perfect time to check they’re still safe to use. Commissioner for Consumer Affairs Dini Soulio said a number of winter warmer products may pose a safety risk if they are…
Read More Hot safety tips for consumers in cold weather
Switchboard, open to the switches and with blue and black wires above and below.
Even when you think you know what you are doing, never attempt to do your own electrical work — it’s dangerous, illegal and can be fatal. Compliance with standards in the electrical sector is a key element of safety in the community and industry. Consumers’ Federation of Australia has a representative on the Standards Australia Technical Committee EL-001 Wiring…
Read More Doing some DIY – beware electrical work
A computer screen showing a line graphy depicting the share market prices
ASIC warns consumers about investment advertising that compares fixed-term investment products to bank term deposits. A surge in such marketing of fixed-term investment products in recent months has prompted ASIC to caution consumers to take care making investment decisions based on such advertising. ASIC is monitoring such advertising and the entities involved because of reports…
Read More ASIC warns consumers: Investment advertising is not always ‘true to label’
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The surge in credit card fraud, identity fraud and scams is commonly achieved through mailbox theft. Identity crime costs Australia upwards of $1.6 billion each year, with the majority (around $900m) lost by individuals through credit card fraud, identity theft and scams. Mailboxes have become an easy target for thieves who find breaking into them…
Read More Identity theft and mailboxes
A navy blue piece of fabric being sewn by a sewing machine
When we look at our global consumption in numbers, we are given a stark reminder of the task ahead. Around the world, nearly one million plastic bottles are sold every minute, and five trillion pieces of plastic are floating in our oceans. We buy over 80 billion new clothing items a year, and consume 3.9 billion tonnes…
Read More Five trends driving progress towards Sustainable Consumption
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Consumer protection regulators are running a national campaign to help consumers avoid paying extra fees to receive bills in the post. People who prefer to receive paper bills are usually seniors, consumers on a low income, or people without internet access, which means that vulnerable consumers end up paying extra just to pay their bills.…
Read More How to stop paying fees for bills you receive in the mail
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The February edition of Consumer Connection has been released, linking you to the latest consumer information and tips for your community from the Queensland Office of Fair Trading. In this edition: $8.5 million in redress for Queensland consumers Fuel price reporting trial helps Queensland drivers compare local servos Stronger protection for car and caravan owners introduced…
Read More Consumer Connection February 2019
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The latest monthly NSW Fair Trading Complaints Register has been released, with 27 companies in the spotlight after receiving a total of 495 consumer complaints, Minister for Better Regulation Matt Kean said. “The register lists the traders that are the subject of 10 or more complaints to Fair Trading in a single calendar month –…
Read More Consumer complaints provide top tips for tech buyers
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Many of us will buy and receive gift cards this festive season and the Queensland Consumers Association advises buyers to check that the terms and conditions are fair and not likely to be unduly restrictive for the receiver, and recipients to consider using them soon after receipt. Association spokesperson, Ian Jarratt, says many people think…
Read More Consumer Tips: Buy Gift Cards Carefully and Use Them Early
