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The Australian Summer is an iconic part of the Aussie lifestyle but did you know that some of our favourite summer pastimes include a range of standards designed to keep us safe? They affect everything from the fans keeping you cool to your coolest pair of sunnies, read more here. Consumers’ Federation of Australia (CFA) regularly seeks…
Read More Summer, standards and how they relate to you
An image of an elderly man's hands holding a walking stick
Age discrimination can creep up on you. Ageism is stereotyping, discrimination or mistreatment based solely upon age. It comes from negative attitudes and beliefs about what it means to be older. Ageism is pervasive and can have profound negative consequences on older adults’ health and wellbeing. We need to act now to improve the lives…
Read More Tackling ageism through Standards
The dashboard of a car; the airbags have deployed and are deflated
About 3.56 million defective Takata airbags have now been replaced as part of the compulsory recall, but more than seven percent remain outstanding and the ACCC is urging consumers not to ignore or delay responding to recall notices. Figures released on Friday show about 3.56 million airbags in 2.59 million vehicles were rectified as at…
Read More More than 250,000 vehicles with defective Takata airbags remaining for replacement
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The recent ABC article titled How safe are GPS trackers for children – and what should I know before buying one? raises concerns about the ethics of technological surveillance and asks, ‘are we being sucked in by their convenience?’ When we digitise information or upload it to the internet, we run the risk of having that information…
Read More Who is protecting your information on the internet?
A view of the steering wheel of a car from behind the driver
ACCC Media Release 3/20: Honda and Mitsubishi have commenced voluntary recalls for vehicles manufactured between 1996 and 2000 due to a serious safety concern relating to faulty airbags. These vehicles may have been fitted with potentially deadly Takata NADI 5-AT airbags. There is a risk these airbags may misdeploy in an accident and cause metal…
Read More Honda and Mitsubishi recall 42,000 cars due to serious airbag safety risk
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Battery waste is a growing problem in Australia; in 2014 it was estimated that Australia was generating 17,500 tonnes of waste in batteries, or 700 million batteries based on an equivalent battery unit. 97% of all batteries were being inappropriately disposed of in landfill and impacting on the environment. It is proposed that an industry-led…
Read More Proposed battery recycling scheme to combat waste
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The Australian Communications and Media Authority (ACMA) has enhanced rules for telcos in order to better protect people against the ‘bill shock’ that can come from high international mobile roaming charges. Under current rules, telcos must send notifications about international mobile roaming charges to devices that can receive SMS messages – mostly mobile phones. This…
Read More New consumer protections to reduce mobile roaming bill shock
Hands opening an empty brown leather wallet
CFA member Nicola Howell (PhD researcher, Melbourne Law School and Senior Lecturer at QUT) is researching the impact of financial difficulty assistance/hardship variations, bankruptcy and debt agreements on consumer debtors . In the next phase of the study, Nicola is keen to hear from financial counsellors, consumer advocates, insolvency practitioners and others working in the…
Read More Share your insights of bankruptcy, debt agreements and financial difficulty assistance
The dashboard of a car, both of the front airbags have deployed
The ACCC is warning Australian consumers about a new safety risk in using certain vehicles fitted with a different type of faulty Takata airbag. These airbags, which are fitted with a NADI 5-AT propellant, are not captured under the existing compulsory recall of Takata airbags. There is a serious safety risk that these NADI airbags…
Read More Consumers warned of new airbag safety risk
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Consumer Action Law Centre (Consumer Action) and Financial Rights Legal Centre (Financial Rights) say ASIC’s overhaul of its responsible lending guidance is a welcome announcement in the wake of the devastating consumer harm exposed during the Banking Royal Commission. Too many lenders, including banks, finance companies, payday lenders, and consumer lease providers have not effectively complied with legal obligations to ensure they do not provide borrowers with unsuitable loans. ASIC’s updated responsible lending guidance make existing laws clearer, easier to enforce and will help to hold…
Read More ASIC’s overhaul of responsible lending guidance should focus lenders on the welfare of borrowers
Bananas on a supermarket shelf
Consumer regulators have today released a report on their collaborative efforts in administering the Australian Consumer Law (ACL) over the last twelve months. The report shines a light on some of the key policy, education and enforcement activities undertaken by the members of Consumer Affairs Australia and New Zealand (CAANZ) during the 2018-19 financial year,…
Read More Australian Consumer Law collaboration benefits consumers
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Two key reports released on Friday by the Banking Code Compliance Committee (BCCC) contain important findings for the industry, including: Significant concerns about the reporting of breaches under the 2013 Code of Banking Practice during 2018-19. Banks will need to continue ongoing efforts in order to meet the BCCC’s expectations and the higher standards of…
Read More Reports lead to concern about banks’ breach reporting as they transition to the 2019 Code
