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In a six week period from mid-March 2020, the ACCC received 33 applications for authorisation of competitor collaborations to deal with disruption and risks arising from the COVID-19 pandemic. In response to this unprecedented number of urgent applications, the ACCC deployed substantial resources and used streamlined processes to grant interim and final authorisations in extremely…

Read More Competition exemptions in the time of COVID-19

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In a report released today, the Banking Code Compliance Committee (BCCC) has stated the impact of COVID-19 on banks’ compliance with the Banking Code of Practice (the Code) appears to be less significant than expected. However, breaches overall increased significantly during the 2019–20 financial year. This is a BCCC media release, originally published on 20th April, 2021.…

Read More Limited impact of COVID-19 on bank compliance

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CFA has endorsed the joint consumer submission to the Treasury Review of the Australian Financial Complaints Authority (AFCA). Contributors to this submission have supported and represented thousands of people in disputes with financial services providers and superannuation funds over many years. This includes extensive experience with the Australian Financial Complaints Authority (AFCA), as well as its predecessor schemes,the Financial…

Read More Joint consumer submission to the Review of the Australian Financial Complaints Authority

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A new issue of the Unit Pricing Global Update, a newsletter prepared six monthly by the Queensland Consumers Association, has been released and is available here. It contains short items about unit pricing in, or research on it for, Australia, New Zealand, USA, Japan, and the European Union. The section on Australia includes the results…

Read More New global update on unit pricing newsletter released by consumer group

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Prepared by Ian Jarratt, Queensland Consumers Association, Australia. Email: ijarratt@australiamail.com. Australia Unit pricing review The results of the federal government’s review of the mandatory Grocery Unit Pricing Code, which started in November 2018, have still not been announced. Unless renewed, the Code will cease to exist on 1 October 2021. The previous 1 October 2019…

Read More Unit Pricing (pricing per unit of measure) global update – March 2021

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The impact of the COVID-19 pandemic has been devastating across Australia. Whilst job losses and financial instability did not discriminate, consumers from culturally and linguistically diverse (CALD) communities have been disproportionately impacted. CPRC undertook this research to measure the economic fallout of COVID-19 with consumers who speak a language other than English at home, compared…

Read More Consumers from Culturally and Linguistically Diverse backgrounds experienced greater hardship during COVID-19 lockdown due to financial stress and poor industry practices

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Involved in any building works? The National Construction Code (NCC) sets out the minimum requirements and provides uniform technical standards for design and construction of new building work (including in existing buildings), plumbing and drainage across all Australian States and Territories. A FREE copy of the NCC is available here. NCC Volume 2 contains the requirements for residential and non-habitable…

Read More Involved in building works – What does the National Construction Code mean?

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The Morrison Government has today introduced legislation into the Parliament to establish a mandatory scheme for the sharing of motor vehicle service and repair information. This ground breaking legislation will level the playing field for the automotive repair sector, increasing competition and consumer choice. This is a media release from The Hon Michael Sukkar MP,…

Read More Morrison Government levels the playing field for independent repairers