Website audit demonstrates importance of financial counselling
Peak body says breadth of information shows support for services from industry and the public alike
Read More Website audit demonstrates importance of financial counselling
Finance
ANZ waives fine print after concerns raised by ASIC
Apparently simple offer for a gift card had unexpected conditions attached
Read More ANZ waives fine print after concerns raised by ASIC
Research shows fivefold return on investment in financial counselling
FCA says analysis proves that services are a strong preventative measure and worthy more funding
Read More Research shows fivefold return on investment in financial counselling
Credit Ombudsman warns of credit repair agencies taking money for a free service
Fees to “fix” credit reports often outweigh debt amounts in question
Read More Credit Ombudsman warns of credit repair agencies taking money for a free service
Credit reporting agencies told to stop hiding the free option
Accessibility to free credit checks even more important with introduction of comprehensive credit reporting
Read More Credit reporting agencies told to stop hiding the free option
Financial Ombudsman Service releases findings of independent review
Response focuses on reducing dispute backlog without compromising handling process
Read More Financial Ombudsman Service releases findings of independent review
Financial counsellors welcome consultation on short-term and indefinite leases
Lease providers can structure contracts to avoid legal obligations
Read More Financial counsellors welcome consultation on short-term and indefinite leases
Consumer Action welcomes Government focus on lease providers
Short-term or indefinite leases currently sit outside regulation
Read More Consumer Action welcomes Government focus on lease providers
Payday lender to refund more than $14,000 to consumers
ASIC investigation uncovers short-changing on loans
Read More Payday lender to refund more than $14,000 to consumers
Consumers at risk in Govt’s proposed wind back of financial advice
CHOICE says FoFA should not be dismantled at the request of financial advisers and banks
Read More Consumers at risk in Govt’s proposed wind back of financial advice
Advocates object to new fee for entering bankruptcy
Financial Counselling Australia and others voice concern for low income debtors
Read More Advocates object to new fee for entering bankruptcy
Financial counselling peak body calls for ongoing funding for sector
Pre-Budget submission estimates that counsellors will help 150,000 people in 2013-14
Read More Financial counselling peak body calls for ongoing funding for sector