Financial Counselling

1 February , 2017

Financial Counsellors Welcome “Better Banking” … but Where’s the Funding for Financial Counselling?

Financial counsellors welcome today’s commitment by the banking industry to better banking, including making financial hardship support programs more accessible and setting up a debt repayment service. But the big question remains: why is there still no funding for financial counselling? Most of the clients seen by financial counsellors have debts with banks, yet the…

6 December , 2016

Financial Counselling Australia: Financial Counsellors Support Merger of FOS and CIO

Financial counsellors – who help hundreds of Australians with financial services disputes each year – have provided overwhelming support for the merger of the Financial Ombudsman Service and the Credit & Investments Ombudsman into a one stop financial complaints ombudsman service. Seventy-five percent of financial counsellors that responded to a survey by Financial Counselling Australia…

18 March , 2016

Thousands left voiceless as financial counsellors cut off from translator service

Federal cuts mean vulnerable will no longer be able to access services

28 January , 2016

Qld financial counsellors call on state govt to support people through resource sector job losses

ICAN reports dramatic rise in former high-paid workers seeking assistance with financial woes

9 September , 2015

Financial counsellors urge Govt to address legal online betting in gambling inquiry

Peak body says ruthless debt collection putting people at further risk

28 August , 2015

Heat or eat: Real stories of Victorians forced to choose

Consumer Action report makes recommendations to protect vulnerable consumers from energy disconnection

18 August , 2015

Financial counsellors urge Government to ban access to credit for online gambling

Report shows offers of “free bets” is forcing people into debt

15 July , 2015

New ‘Rent vs Buy’ calculator for consumers on ASIC’s MoneySmart website

Consumers easily able to compare cost of renting versus buying household goods

9 June , 2015

WA Government urged to reverse decision to close financial counselling services in Perth metro area

A ‘devastating blow’ for clients and counsellors alike says peak body

27 February , 2015

Financial counsellors concerned about changes to the Disability Support Pension

VIC peak body says tightening of rules could push marginalised people into further disadvantage

13 January , 2015

Queensland financial counsellors raise sector funding as key election priority

Sunshine state is the only one without a dedicated funding program

22 December , 2014

ICAN scholarships currently available for Indigenous financial counsellers

18 month program backed by CBA in it’s 7th year