Consumers big winners as Do Not Call registrations made indefinite
Register will also help people distinguish between telemarketing and scammers
Read More Consumers big winners as Do Not Call registrations made indefinite
Everyday Consumer
Microfinance provider calls for appliance rental companies to refer low income consumers to no interest loans
Disadvantages households paying as much as three times more for essential items
Read More Microfinance provider calls for appliance rental companies to refer low income consumers to no interest loans
Regulator must reject proposals for electricity network price rises in NSW
PIAC says network groups are attempting to lock in excessive cost structures
Read More Regulator must reject proposals for electricity network price rises in NSW
ASIC action on consumer leases leads to $230k worth of refunds
Appliance rental companies were operating without licenses required to protect consumers
Read More ASIC action on consumer leases leads to $230k worth of refunds
Life insurance industry lacks imagination in failing to look beyond commission sales
Current model gives no incentive for advice in best interests of consumers
Read More Life insurance industry lacks imagination in failing to look beyond commission sales
CHOICE warns against diet detox hype on social media
Isagenix diets fraught with expense, unqualified advice and health risks
Read More CHOICE warns against diet detox hype on social media
Government paves the way for disconnections and an internet filter
Consumers face harsh penalties with no solution to high cost of content
Read More Government paves the way for disconnections and an internet filter
Report finds 130 a day disconnected from electricity in NSW
PIAC says value write down of state’s poles and wires a must to cut bills
Read More Report finds 130 a day disconnected from electricity in NSW
Standard sets out how best to deal with complaining customers
CFA has a consumer representative on the committee to ensure a responsive complaints process
Read More Standard sets out how best to deal with complaining customers
Proposed grocery code goes some way to addressing unfair practices
ACCC called for issues around enforceability and coverage to be addressed due to unfair practices in the grocery sector
Read More Proposed grocery code goes some way to addressing unfair practices
ACCC sweeps dating sites
Industry urged to develop best practice guidelines to protect consumers from romance scams
Read More ACCC sweeps dating sites
New report misses the mark for energy consumers
CHOICE says unfair energy contracts and poor information leave consumers in the dark
Read More New report misses the mark for energy consumers