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In a recent report released by the Consumer Policy Research Centre (CPRC) more than half of Victorian’s who bought a car, used or new, in the past five years have experienced major or minor faults with their vehicle.
Read More Dispute Resolution Process Unfit for Purpose
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“[1]t’s critical that consumer groups are resourced to genuinely engage with NBN and industry on these critical matters that impact our daily lives. Living up to this promise is key to driving greater value for consumers and NBN over the life of the SAU”.
Read More New NBN Regulations “places consumers at the heart”
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“The NBN is a critical piece of national infrastructure that is central to Australia’s digital economy. Every day, millions of Australians use the NBN for work, commerce, education and entertainment,” ACCC Commissioner Anna Brakey said.
“We are satisfied that NBN Co’s latest SAU variation proposal promotes the long-term interests of Australians, which is the primary objective of the test that we have to apply,” Ms Brakey said.
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“We need all three levels of government to come together and develop a national plan for households to go all-electric that provides the information, funding and support people need, and identifies the policy changes that will ensure no one is left behind.”
Read More Calls to End Gas Connections and Electrify Households
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“If lotteries get this carve-out and people can use credit cards, it will be the thin edge of the wedge. They will then get carve-outs from future advertising and inducement reforms. We’ll regret this mistake when lotteries are advertised day and night and people increasingly spend large sums of money.”
Ms Levin said lotteries were no longer harmless fun as portrayed by providers. They were now also a far cry from the benign, government-owned public sweeps that we remember from childhood, and which had legislation that mandated donating money to charitable causes.
Read More ‘Not harmless fun’ – Advocates Call for Credit Card Ban to Extend to Scratchies and Lottery Tickets
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The ACCC is putting the caravan industry on notice that the use of misleading representations in advertising is in breach of the Australian Consumer Law and may result in strong enforcement action being taken against retailers.
Read More ACCC Warns Caravan Industry Over Misleading Representations
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In more battery related news, the Australian Competition and Consumer Commission (ACCC) has issues a Public Service Announcement on the safe use and storage of lithium-ion batteries as part of a larger push to improve safety standards around Li-ion batteries and prevent potentially deadly and highly damaging fires.
Read More ACCC Issues PSA on Lithium-Ion Battery Safety
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The ACCC alleges Tesla failed to conduct the required safety tests before supplying three of its key fob models and two of its illuminated door sill models and failed to provide the mandatory safety warnings on these products as required by the standard.
Read More Tesla Penalised for Alleged Breach of Button Battery Safety Standards
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The Consumer Affairs Victoria Strategic Plan for 2023-26, and regulatory priorities for 2023-24 have been published this week.
Read More Consumer Affairs Victoria Releases New Strategic Plan and Regulatory Priorities
A list of three key takeaways from the 2023 TIO Annual Report
Complaints from phone and internet consumers decreased 16.5 per cent in the last financial year ending 30 June 2023. In this period, consumers and small business made 66,388 complaints to the Telecommunications Industry Ombudsman, highlighted in the Annual Report 2022—23 published today.
Read More TIO Annual Report Finds Mobile Problems, Optus Data Breach are Top Issues for Consumers
Shared Vision for a Better World
Standards for SDGs
World Standards Day:
14 October
IEC, ISO, ITU
Saturday October 14th is World Standards Day, a time to acknowledge and celebrate the work of the thousands of people around the world who dedicate their time and effort into creating technical voluntary standards. This year’s theme for World Standards Day is ‘a shared vision for a better world’, CFA’s Standards Project Manager, Regina Godfredson, has prepared a short piece for the occasion.
Read More World Standards Day: Shared Vision for a Better World
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Original media release from the Hon. Mark Dreyfus KC MP (28/09/2023). The Albanese Government has committed to stronger privacy protections for Australians in its response today to the landmark review of the Privacy Act. Australians increasingly rely on digital technologies for work, education, health care and daily commercial transactions and to connect with loved ones.…
Read More Government to Strengthen Privacy Protections