Everyday Consumer

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Need to know Financial counsellors are sounding the alarm about an “irresponsible” car loan provider targeting people on low incomes.  These consumer advocates say Money3 Loans is failing to properly assess whether its customers can pay off the loans, and is charging exorbitant interest rates on top of that. Last year the Australian Securities and…

Read More “Irresponsible” Car Loans on a “broader scale”: Consumers and advocates speak out against Money3 as ASIC sues over alleged breaches

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The ACCC has released its final report outlining the findings of an inquiry into whether nine wholesale telecommunications services should continue to be regulated. Access to telecommunications services in Australia is usually unregulated unless the services are declared. In deciding whether to declare a service, the ACCC must be satisfied that declaration would promote the long-term interests…

Read More ACCC Announces Changes to Wholesale Telecommunications Regulation

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Original media release by and from Energy Consumers Australia (19/03/2024). Energy Consumers Australia CEO Brendan French: “We are pleased that the AER’s draft decision is to reduce the retail margins allowed in the Default Market Offer in recognition of the cost of living demands on consumers. This is something we have called for in our…

Read More Energy Consumers Australia Responds to Regulators Draft Default Market Offer

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“Significant changes have occurred since the ACCC last examined search services in 2021. We’ve seen new laws introduced overseas that place obligations on so-called gatekeeper search engines and the emergence of new technologies, like generative AI, that have changed the way consumers search for information online and may be impacting the quality of the service they are receiving,”

Read More ACCC to Examine Internet Search Services for Five Year Inquiry

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About the Opportunity Established in 2021, the Buy Now Pay Later (BNPL) Code of Practice sets best practice standards for the sector and strengthens consumer protections. The BNPL providers accredited to this Code represent an estimated 95 percent of the BNPL market – Afterpay, Brighte, Humm Group, Klarna, Payright, Plenti and Zip Co. The Australian…

Read More Consumer Representative Opportunity: Buy Now Pay Later Code Compliance Committee

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Original media release by and for COTA (12/03/2024). Federal Goverment must deliver robust Aged Care Act without delay. Rights of older people have been ignored for too long The Federal Government must finally deliver a new Aged Care Act that protects and enforces the rights of older people, allows visitors in aged care at all…

Read More Advocacy Groups Urge Action for a Robust Aged Care Act

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Original media release by and from the ACCC (12/03/2024). Australians on broadband plans provided by non-NBN fixed-line networks should benefit from more stable pricing and greater competition between retailers, following the ACCC’s decision to make a final wholesale access determination for the declared superfast broadband access service (SBAS). TPG and Uniti Group Limited (Uniti) are the two…

Read More ACCC Broadband Network Wholesale Access Regulations a Win for Consumers and Competition

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Original media release by and from CHOICE (13/03/2024). Big tech responsible for big losses: 249% increase in social media scam losses since 2020 CHOICE calls for strong rules to force digital platforms to rein in scams Consumer group CHOICE is demanding urgent government action to force digital platforms to prevent scam losses, after the National…

Read More Digital Platforms Need to Take Responsibility, CHOICE Urges Government Action

Regulations

Original media release by and from Consumer Action Law Centre (12/03/2024). Consumer groups have responded to draft Buy Now, Pay Later legislation (BNPL) released today : Quotes attributable to Stephanie Tonkin, CEO of Consumer Action Law Centre“We welcome regulating Buy Now, Pay Later and future unregulated products as credit because every day we are speaking…

Read More Buy Now, Pay Later Regulation A Step Forward, But Regulatory Holes Remain A Concern

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“This is completely inappropriate,” said Lauren Levin, The Director of Policy and Campaigns at FCA. “It was shown at a time when children would be watching. ‘Set for Life’ is exposing children to a gambling product and we know gambling can be very harmful.”

One of the contestants won a challenge and part of her prize was a ‘Set for Life’ package worth $60,000. The logo was displayed a number of times during show segments and the product was also mentioned on numerous occasions throughout the episode.

Read More FCA Calls for In-Program Gambling Ads to be Removed from Survivor

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Original media release from the Hon. Jim Chalmers (MP, Treasurer) and the Hon. Stephen Jones (MP, Assistant Treasurer, Minister for Financial Services). The Albanese Government will introduce a financial sector regulatory initiatives grid to make sure the standard business of regulation is carried out in a more coordinated way. We want to make it simpler…

Read More Regulatory Initiatives Announced for Financial Sector