Everyday Consumer

The Travel Compensation Fund (TCF) protects consumers against loss if a travel agent becomes insolvent. Consumer group submissions have been important in ensuring that the TCF continues to offer statutory protection to Australian consumers. Earlier thisĀ  year a government discussion paper raised options for the future of the TCF. One option was to wind up…

Read More Consumer groups help ensure continuation of travel compensation fund

New unfair contract terms legislation came into effect fully across Australia on 1 July 2010, following a concerted campaign by CFA and its members. These laws make unfair terms in consumer contacts void. Many industries use standard-form consumer contracts, including telecommunications, finance, motor traders, gyms, travel and utilities. A term will be unfair where it…

Read More Unfair contracts