Post thumbnail
Grieving families are increasingly being taken advantage of when planning a funeral, with the number of complaints to NSW Fair Trading jumping to record levels. It prompted a warning from Minister for Better Regulation Matt Kean, who said consumers should know their rights when choosing a funeral package, to avoid dodgy operators who don’t properly…
Read More Consumer rights extend to the grave
Post thumbnail
A Queensland Office of Fair Trading (QOFT) investigation has seen a Gold Coast business enter into an enforceable undertaking for alleged breaches of the Australian Consumer Law (ACL). Between 1 July 2015 and 31 October 2017, Imagine That Photography Pty Ltd, a mobile photography business trading from major shopping centres around Australia, entered into agreements…
Read More Mobile photography business enters into enforceable undertaking over alleged ACL breach
Car buyers are being advised to exercise caution before agreeing to purchase ‘after sale add-ons’ and to get multiple quotes before accepting any finance offered by motor vehicle dealers. The advice follows a recent increase in complaints to Consumer Protection about the ‘extras’ sold at the point of sale of a vehicle which can include…
Read More Doubts about the value of car sale add-ons
Lux Distributors to pay $370,000 following ACCC court action
Read More Vacuum sales to elderly women judged as dishonest
Sales agent passed ‘new customer’ details to energy provider even though no agreement was given by consumers
Read More EnergyAustralia penalised $1million for misleading consumers
ASIC also enlisted to institute separate proceedings concerning consumer finance laws
Read More ACCC takes action against Rick Otton to shatter the $1 house myth
ACCC warns about understating consumers’ rights in marketing materials
Read More Fisher & Paykel and Domestic & General to each pay $200,000 for misleading consumers on extended warranties
Consumers signed up to contracts despite only saying yes to more information
Read More ACCC takes action against EnergyAustralia and telemarketer for deceptive conduct while selling energy plans
InvoCare changed contracts to force prior signups to purchase extra services
Read More Pensioners welcome action against funeral giant for misleading conduct
Watchdog concerned about potential for unlimited liability
Read More ACCC takes action against Europcar over alleged unfair contract terms
Terms and conditions often pump lowest price guarantees back up
Read More CHOICE says retailers’ pricing promises aren’t that promising
Claims that doctors were involved in medical evaluations untrue
Read More Safe Breast Imaging to pay $200,000 for false representations
