Accessibility Archives - Page 3 of 13 - Consumers' Federation of Australia

31 July , 2024

Calls for Airline and Airport Accessibility Standards

Wheelchair user and disability advocate, Akii Ngo says accessibility standards for air travel must be drastically improved following an accident in May 2022. Akii fell from a Jetstar aisle chair while being pushed by a Jetstar staff member as they disembarked. The way the staff member operated the chair contributed to Akii’s accident. Akii says this…

26 July , 2024

New Research Highlights Sorry State of Consumer Experience and Trust with Telcos

New research commissioned by the Telecommunications Industry Ombudsman (TIO) shows more than 75 percent of Australians have experienced some form of vulnerability in the last 12 months. The research, produced via a partnership between the Consumer Policy Research Centre (CPRC) and the TIO unearthed a suite of sobering assessments in relation to the vulnerability of the consumer…

26 July , 2024

TGA Consultation for Future Regulation of Assistive Technologies

The TGA is seeking feedback on proposed changes to the regulation of assistive technologies. The TGA is Australia’s government authority responsible for evaluating, assessing, and monitoring products that are defined as therapeutic goods including medicines, medical devices and biologicals to help Australians stay healthy and safe. The current provisions in the Therapeutic Goods (Excluded Goods) Determination…

25 July , 2024

Money Yarns, Stronger Futures – Highlighting Challenges and Bold Recommendations

The Consumer Action Law Centre has today released a groundbreaking report titled Money Yarns, Stronger Futures. The report amplifies the voices of First Nations people, sharing their personal experiences to shed light on the significant challenges they face in achieving financial prosperity. Money Yarns, Stronger Futures not only highlights these challenges but also offers bold recommendations for both…

5 July , 2024

Advocates Argue for Direct Regulation of Communication as an Essential Service

The ACCC response to the latest draft of the Telecommunications Consumer Protections (TCP) Code validates long-held consumer concerns about the suitability of self-regulation to protect telecommunications consumers. The Australian Communications Consumer Action Network (ACCAN) welcomes and supports the comments of the Australian Competition and Consumer Commission (ACCC) on the May 20 draft of the TCP…

27 June , 2024

Majority of Concessioners Not Aware of Energy Bill Concessions

A new independent report released by the Melbourne Institute: Applied Economic & Social Research at the University of Melbourne reveals that just over 35 percent of Australians have a concession card, yet only one third of them are aware they may be eligible for energy concessions on their bills. The report surveyed 3187 respondents, 1154…

26 June , 2024

Advocates Welcome Sanctioning of Westpac for Branch Closure

Financial Counselling Australia welcomes the sanctioning of Westpac for breaching the Banking Code of Practice when it closed its branch in Tennant Creek. The branch was suddenly shut in September 2022 leaving some customers with no access to money. “It was a complete mess and done with no consultation. Some people were unable to buy…

6 June , 2024

ACNC Releases the 10th Edition of the Australian Charities Report

Charities work across multiple sectors, but the Australian Charities Report is of strategic importance as it aggregates charity data (from 51,536 charities) to provide a holistic picture or ‘sector-wide’ view. Cost of living increases impact charities Our [the Australian and Not-for-Profits Commission or ACNC] data shows that cost of living issues had an impact on…

4 June , 2024

Inquiry into Food Security in Victoria

On 29 November 2023, the Legislative Council agreed to the following motion: That this House requires the Legal and Social Issues Committee to inquire into, consider and report, by 14 November 2024, on the impacts and drivers of, and solutions for, food security in Victoria, including but not limited to —(1) the impact of food…

28 May , 2024

Have your say – Lighting of Pedestrian Crossings

Dangers to pedestrians at zebra crossings from collision with vehicles particularly at night are a concern. It’s easy to become complacent about safety, especially on a familiar route. Taking risks and not being mindful on the roads can have serious consequences, find out more about Staying safe as a pedestrian on the NSW Centre for…

20 May , 2024

ASIC Report Highlights Industry Hardship Failures

Some home loan lenders have made accessing financial assistance so difficult that more than one in three (35%) Australians dropped out of the application process at least once, according to a new ASIC report. The report, Hardship, hard to get help: Lenders fall short in financial hardship support (REP 783) outlines findings from ASIC’s review of 10…

17 May , 2024

Productivity Commission National Competition Policy Reforms Submission

Consumers’ Federation of Australia (CFA) and CHOICE has made a submission to the Productivity Commission about future National Competition Policy reforms. The submission stresses the need to analyse potential policy reforms with a focus on their effects on consumers and households, urging the Commission to prioritise understanding how different groups might be affected. The submission’s…