Time to Move “Hardship” out of the Too Hard Basket
Fiona Guthrie sets goals to combat financial hardship
Read More Time to Move “Hardship” out of the Too Hard Basket
Fiona Guthrie sets goals to combat financial hardship
Read More Time to Move “Hardship” out of the Too Hard Basket
Financial hardship and natural disasters contribute to 19% rise in complaints
Read More FOS reports increasing complaints as consumers face hardship
The Financial Ombudsman Service (FOS) is dealing with an increasing number of disputes involving FSPs relying on electronic transmission to provide insurance policies to consumers. Electronic transmission is either via the internet or email.
Read More Electronic communication of insurance policies
FOS latest Annual Review has been released, with summaries in English and other community languages. Also published online are Comparative Tables showing disputes about individual financial service providers.
Read More 30,283 financial service disputes at FOS in 2010/11, up 27%