Standards

2 September , 2016

Is a banking tribunal really the answer?

Consumers Federation Australia along with the Consumer Action Law Centre, Financial Rights Legal Centre and Financial Counselling Australia have written a letter to the Prime Minister, Minister for Financial Services and the Treasurer in response to announcements of the Federal Government possibly instituting a financial services tribunal. CFA, along with other signed organisations have raised…

How to improve dispute schemes where debt recovery has commenced

An ASIC review has found areas for improvement for EDR schemes, licensees and consumer advisers.

ASIC discussion paper: EDR jurisdiction and debt collection proceedings

ASIC has released a consultation paper to commence its review of external dispute resolution (EDR) jurisdiction over consumer complaints in cases where members have commenced legal proceedings to recover debts from consumers.