Court decision a ringing endorsement of the Do Not Knock sticker
Federal court finds salespeople who ignore visible Do Not Knock stickers are breaking the law.
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Consumer action
Consumer Action welcomes ruling on bank penalty fees
Court finds a number of different bank fees are capable of being considered unlawful penalties.
Read More Consumer Action welcomes ruling on bank penalty fees
Door-to-door sales cause consumer detriment and hinder competition
The inventor of the Do Not Knock sticker welcomes the Parliamentary Inquiry into a Do Not Knock register.
Read More Door-to-door sales cause consumer detriment and hinder competition
Mass complaint made against Motor Finance Wizard
Consumer Action has asked the Credit Ombudsman to take into account the similarities in the complaints.
Read More Mass complaint made against Motor Finance Wizard
ACCC asked to look at 100 door-to-door sales complaints
The Do Not Knock campaign has lodged 100 complaints about door-to-door selling with the ACCC.
Read More ACCC asked to look at 100 door-to-door sales complaints
Ministers should ask consumers on Travel Compensation Fund
Consumers should have a say on the future of the Travel Compensation Fund they’ve paid for.
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Take action to end door to door marketing
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CFA Member Consumer Action (CALC) has launched a petition to ask energy retailers to do the right thing and voluntarily stop door to door selling.
Read More Take action to end door to door marketing
Payday ‘protection plan’ offers little.
CFA members ask whether it is OK to sell a ‘payment protection plan’ to a person with a Centrelink income.
Read More Payday ‘protection plan’ offers little.
Payday lender’s advertising potentially misleading or in breach of consumer credit laws
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A Money3 advertisement boasting that no loan application will be refused has raised the ire of Consumer Action which has asked the ASIC to investigate.
Read More Payday lender’s advertising potentially misleading or in breach of consumer credit laws
Linked credit case could cast doubt on more NAB student loans
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The Consumer Action Law Centre has lodged a complaint with the Financial Ombudsman Service against the NAB and is seeking to have its client’s NAB student loan terminated.
Read More Linked credit case could cast doubt on more NAB student loans
Bank customer profiling identifies consumer vulnerabilities: report
Recognising that lenders combine customer information and sophisticated systems to target customers is an important first step towards ensuring that these practices are taken into account in developing consumer policy.
Read More Bank customer profiling identifies consumer vulnerabilities: report
Consumer guide to common problems in private colleges and training institutions
In response to consumer Consumer Action has published a guide to common problems, how to avoid them and where to get help.
Read More Consumer guide to common problems in private colleges and training institutions