Standards

4 June , 2013

Consumer groups welcome banks’ improved approach to financial difficultty

Problems with hardship problems have been a sore point

20 May , 2013

New weapon in the fight against pesky and persistent door-to-door energy salespeople

26 February , 2013

Consumer Action welcomes first significant move by an energy company

15 February , 2013

CALC welcomes Zaam Rentals’ credit licence cancellation

25 January , 2013

Wanted: taxi services commissioner, consumer guarantees, complaints handling, lower credit fees

22 January , 2013

Students of defunct College of Creative Arts and Technology urged to go to Financial Ombudsman

21 January , 2013

Consumer upset with unfair terms and breaches of consumer law

10 December , 2012 2 comments

ESC finds disonnections up 33%, customer service down

9 December , 2012

200,000 stickers sent, 106 campaign partners, 150 formal complaints

1 December , 2012 2 comments

The Do Not Knock campaign has significant achievements

22 November , 2012

Consumer Action report shows energy market has failed to deliver

16 October , 2012

8 million numbers protected; but 8 million front doors are fair game!