CCMC Update: Chargebacks and direct debit reviews
The CCMC recently completed an inquiry into compliance with clause 20 of the Code, dealing with Chargebacks.
Read More CCMC Update: Chargebacks and direct debit reviews
The CCMC recently completed an inquiry into compliance with clause 20 of the Code, dealing with Chargebacks.
Read More CCMC Update: Chargebacks and direct debit reviews
A review suggests banks that subscribe to the Code of Banking Practice have strong policies and good procedures in relation to basic bank products, nevertheless some eligible customers are not taking up the products.
Read More Basic bank accounts visible and in place, but not always reaching those in need
The Code Compliance Monitoring Committee has released its 2010-2011 Annual Report. Highlights noted in the Annual Report include an increase in self reported breaches but a decrease in serious breaches and reviews of bank compliance with IDR obligations.
Read More Banking Code Compliance Monitoring Committee Update, November 2011