Post thumbnail
On World Consumer Rights Day 2012, the Consumers Federation of Australia calls on the Commonwealth, State and Territory governments make consumer rights front and centre in government policy development by implementing the Productivity Commission’s recommendations for consumer advocacy and research.
Read More Government must listen to consumer voices
Researchers from UNSW’s Cyberspace Law and Policy Centre have launched a report revealing a complex, confusing and inconsistent web of Codes of Conduct which could cover an online transaction, and questions whether this model works to protect consumers in the new environment.
Read More Report finds online consumers and providers ‘Drowning in Codes of Conduct’
Post thumbnail
Submissions to the a government review of Gift Cards emphasise the need for longer expiry dates, protection where retailers become insolvent and provision for change up to $10.
Read More Gift cards: need for reform say consumer groups
CFA logo
Consumers need longer expiry dates, protection where retailers become insolvent and provision for change up to $10.
Read More Gift card reform needed: consumer groups
ASIC logo
ASIC today announced it is reviewing its regulatory approach to platforms as part of broader efforts to promote investor confidence in the sector.
Read More ASIC wants more rights for investors using platforms
Standards Aust logo
The joint Australian and New Zealand Technical Committee EL-002 Safety of household electrical appliances is working on improving the safety aspects in the revision of the AS/NZS 60335 series of standards.
Read More Progress on safety of electrical appliances
Financial counsellors are alarmed that proposed changes will double the amount that lenders can charge vulnerable
consumers for short?term loans.
Consumer Action Law Centre logo
The Consumer Action Law Centre has asked the Australian Securities and Investment Commission (ASIC) to undertake a formal investigation into the internal dispute resolution processes of Cash Converters, Australia’s biggest payday lender.
Read More Consumer group says Cash Converters’ processes need formal investigation
CHOICE says some consumers could end up out of pocket by more than $300 because of inconsistent results from energy switching websites.
Read More CHOICE puts energy switching sites under the spotlight
ASIC logo
ASIC today announced it has accepted a court enforceable undertaking (EU) from Commonwealth Bank of Australia (CBA) following concerns that a message sent to its internet banking customers was misleading.
Read More ASIC raises concerns about CBA credit limit increase invitations
Consumer groups have long been concerned about the flaws and biases of regulatory impact analysis. Australian government’s have asked the Productivity Commission to conduct a review.
Read More PC to study regulatory impact processes
Consumer Action Law Centre logo
CFA member, Consumer Action is lodging another dispute against a high profile payday loan provider.
Read More Ombudsman asked to consider lending practices of payday loan provider
